Name: The St. Regis Amman
Address: 5th Circle, Shafiq Al-Hayek St, Amman, Amman Governorate, 11185, Jordan, 5th Circle, Shafiq Al-Hayek St, Overseas, Jordan
Rating: 4.5

St Regis

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Positive reviews

Reviews with photos/video

Amazing hotel and very luxury, professional team

St Regis is one of the best hotels in Amman , very clean and very modern , food was super good

經理認真處理了第一次入住時房間裏的問題，第二次入住也提前檢查了房間。
猜測是系統設定吧，房間温度還是很低。

The manager took care of the problems in the room on the first check-in and checked the room in advance on the second check-in.
Guess it is the system settings, the room temperature is still very low.

Sauna

Restaurant

24-hour front desk

Currency exchange

Luggage storage

Car rental

Swimming Pools

Wi-Fi

Smoking area

Breakfast

Non-smoking room

All Languages

English

Chinese

All Room Types

Deluxe Room

Grand Deluxe Two Double Room

I stayed at st. Regis Amman last year and it was new and the staff were still not very professional, BUT let me tell you about my current stay, ”I LOVE MY STAY AND I WILL DEFINITELY STAY HERE AGAIN”,  my friend and i arrived last night, we booked a room and got an upgrade, the staff are very professional and friendly and despite the face masks you can tell they are smiling, room service and house keeping are great we love the way they cleaned our room and the services they offered since we arrived.. thank you st. Regis this is exactly how moving to next level looks like.. all the love in the world for making our stay memorable 💖

Disappointing stay

The public facilities in the hotel are perfect, but there are many problems in other aspects.

Room
1) The bed is too soft, and the whole person is sunk in the bed.
2) The air conditioner is still very cold when the temperature is adjusted to the highest (28 degrees), and the room will be very hot when the air conditioner is turned off.
3) The bath water is not very hot when it reaches the highest point.
4) The bathtub is not cleaned, and you can see a layer of oil floating on the water after putting the water in.

Poor service.
1) I called for toiletries, but I didn't deliver it after waiting for 20 minutes.
2) The waiter in the breakfast restaurant ignored the guests. They sat down for five minutes. Several waiters walked by and looked at each other, but no one came to ask if they needed water or order.

The choice of breakfast is very limited and not tasty.

Now this hotel is number one in Jordan, we enjoy every moment of our stay with the family and the staff in this place is very helpful and friendly , they always meets our needs and our service.... we enjoyed the food especially breakfast... the spa was great, thank you for welcoming us in ( st. Regis way) surprising us always, easy check in/check out.... special thanks for housekeeping team for their helpful and make our rooms like our house 

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Discover 45 reviews of The St. Regis Amman, rated 4.5 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

The St. Regis Amman Reviews: 45 Verified Reviews Latest 2024 | Trip.com

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