Hotel PR Residency

Please do not stay at this hotel! The pictures are not a reflection of what they promise. The establishment is dirty, old, in serious need of repair. My bed looked like it had just been made up from the previous guest, it wasn’t ironed or neat. There are tears in the bedding, it is also dirty. There is a lot of filth in the room. There is so much that is broken, a sofa that has a huge tear in it, broken table, broken fridge (which is listed as an amenity), broken glass between the two areas, broken table leg. I chose breakfast and was offered a limited option to eat in my room. Seems like there is no restaurant available. The toilet seat was broken and had an awful smell in the early hours of the morning. I arrived late and had to stay over night and left the next day. During this time there was a cigarette butt with ash on the floor outside my door and no one bothered to clean it up. Due to this, I left the hotel 5 days earlier. The hotel has refused to reimburse me on the basis of the above, despite their pictures not being an accurate reflection. During my time here, the electricity and WiFi continued to go on and off intermittently. The price to stay is similar to mid to high end hotels but it’s definitely not comparable. It’s old, worn down and in serious need of repair!

I booked this hotel after making full payment for 5 days. I reached hotel at 1. 30 am on my check in date ( technically on 25th may. When i entered the room allotted to me (room no. 2006) it was terrible cockroaches were moving here and there, the bed sheet was dirty, room was stinking badly like anything. I refused to take this room so they took me to another room at the 3rd floor (3006. This room was also in bad shape. It looks like some renovation work is going on. Walls had marks of whitewash, bed sheet was not clean had some smell like it was not given to anybody for a long time. I again registered my protest but the hotel receptionist said that they don't have any rooms vacant now. I was forced to accommodate this room. They promised to change the room or make some alternate arrangements in this regard. However, 3 days passed but they could not change the room. The room service was pathetic. I called 4-5 times for a simple water requirement. Nobody was picking phone. I went there for competition of my daughter there so adjusted anyhow. In short, if they do not have a proper and clean room to give to the customer, they should not accept bookings. I badly fed-up with this trip because of stay arrangements. I de***d refund of my money asap.

There was no kit like shower kit, toothbrush kit, no dryer and washroom was very unhygienic i have never seen service like this in my life so it was fully wasted of money too expensive according to thier service.

Bad room service, non availability of drinking water, bathroom water problems. Nope

I have so ***y times in this hotel every time i faced room service issue, room cleaning and food quality issue. I complaint every time but i have not seen any improvement

Not maintained property service is poor cockroach in room

Only room ok. Rest no lift working, no staff for room service, ***ager himself ***aged everything in the burden of his owner. Don’t stay there.

Every thing in the hotel was okay. But there is noise from ac otherwise service was good food was good. But refrigrator was not working. And thanks to makemytrip for this booking and all other thing in the hotel was good. Thank you. And how can i get 6% discount

I had booked an executive suite, but it was not up to the mark. Room needs some renovation, washrooms not tidy as should be in an executive suite, intercom not working, no set top box for tv, when asked installed one but still there were no channels available as the connection of the set top box was deactivated.