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Hotel Cafe Restaurant Abina
3.2/551 Reviews

Hotel Cafe Restaurant Abina

Amstelveen|1.89km from Amsterdamse Bos
Would rate it lower if I could. The room was terrible. It was small and there was next to one space to store clothes, and while this didn't bother me for my 2 night stay, it would be really inappropriate for any longer stay. Toilet and shower are shared with many other rooms and are poorly kept. Cracked tiles, random empty bottles of shampoo and condition etc just left in a pile on the floor. There is a sink in the room, but our tap was cracked and sprayed water out the side when you turned it on. There is also a lot of noise outside, as late as even 11pm and with our window broken, we couldn't close it properly to help shut out some of the noise. Food in the bar below is good but VERY expensive for what you get. We also paid for breakfast included and it was nice to help yourself to bread, a toaster, some crackers, deli meat and cheese but... it was just stuff that they bought from the Lidl literally right across the road, about 20 metres away. Not worth how much they were charging for it. They also double charged us and are refusing to give a refund. We spoke to staff at the time and they all seemed friendly and happy to help but couldn't do anything. It was all ”Oh, I'll text the person who is doing the breakfast tomorrow”. She didn't. And when we explained it to the person on breakfast her only suggestion was also to text a co-worker. They took our details and said they'd email us about it. They didn't. We had to chase them up with multiple emails which they all ignored, so we emailed the company through whom we booked the stay. They contacted Abina who claimed that they'd already sent the refund through. They hadn't, which we have proven with bank statements. They still haven't. As of writing this it's been 6 weeks since our stay. No refund and extremely poor communication from Abina through and through. Absolute worst hotel experience to date. Don't stay here.

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Top rated hotels in Amsterdam

Searching for hotels near Amsterdamse Bos? Compare room rates and reviews to find your ideal stay.
Corendon Amsterdam New-West, a Tribute Portfolio Hotel
4.3/558 Reviews
Slotervaart
Beautiful hotel in great location just outside of the city centre and close to transportation spots. Room itself was big but for as cold as Amsterdam can get would be better if the room actually got warm. Restaurant linked to it wasn’t the best can get nicer food inside main Amsterdam but for price and location it was good. They didn’t do anything special for my birthday, usually a hotel would give you a little something, so customer service wise was nothing amazing.
Element Amsterdam
4.4/549 Reviews
They do not deserve the TripAdvisor award. The location of the hotel isn’t bad BUT it isn’t great either. It’s quite a distance from everything even though public transport is convenient - there’s a bit of walking to do. Nothing to eat around here after 9pm and you need to order deliveroo but the options there are limited too. Service: First, the room had NO air conditioning. It was stuffy and had no ventilation. Told them 3 times and they just left a note saying that they have taken note of this? Bonvoy service? I’ve travelled so much pre Covid - I think the service standards shouldn’t have changed this much? We had one lady Andre (from Barcelona) who was very helpful but the manager and the other front desk people weren’t any help at all let alone service. Second, the room was so so. There aren’t much amenities- just soup and shampoo. No toothbrush etc. Towels are small. Third, breakfast- every day’s breakfast was exactly the same maybe except one dish. I get elemen isn’t the higher grade Marriott group hotels BUT for all other Bonvoy members out there- just stay at the main Marriott or another hotel group.
Holiday Inn Express Amsterdam - South, an IHG Hotel
4.2/565 Reviews
Stayed at this hotel in July '23 whilst on a short break to Amsterdam. The hotel has plenty of on street parking which is approx 16euro per day. The hotel is typical Holiday Inn Express quality with a good shower, bed could have been comfortable. The AC was very good. Breakfast can get busy but the spread is good. The location is very good, around 20 minutes into the city centre using public transport which is very close the hotel. Good local shops and restaurants. Would recommend.
Premier Suites Plus Amsterdam
4.5/535 Reviews
I stayed 27 nights in the Premier Suites Plus Amsterdam during my one-month-long business trip. I was excited to stay in such a new hotel. Unexpectedly, I had to postpone my arrival for three days. One phone call to the reception and they took care that my reservation was held. Of course, I was expected to pay for those days also that I could not attend. (I understand the day rate, but taxes per day, even so, I wasn't present on those days?) On arrival, everything seemed good: personnel at the reception were nice, the room was clean and had the facilities promised. The bed was comfy, the kitchen had enough equipment so I could make various foods during the month, noise insulation between rooms and hallways was above average, and every day I walked past the reception I got greeted. Then the criticism: During the booking, I could reserve complimentary slippers and a bathrobe free of charge. These were absent from day one. Also, because I stayed for a longer period, I got free weekly cleaning service. At check-in, this was told to happen every Tuesday. I was asked to move my own stuff away for those days so the cleaning service could do their best because they are not allowed to move the resident's belongings. First week, cleaning happened on Monday. Alright, no biggie, I am better prepped next week. They followed the routine to clean rooms on Mondays. Except the last week's Monday. I asked about the situation from reception. They were shocked and apologized me countless times and promised to take the word to the cleaning service, and clean the apartment the next day. But cleaning didn't happen. Either they forgot, or the cleaning service once again forgot/did not care. The hotel had hanging cards for the door e.g. please empty trash can. I had it hanging from the moment I noticed on Monday afternoon that my room was not cleaned till next day 16:00. On Tuesday, the cleaning service did empty the trash. No apologies, or any comments. I mentioned this also during my check-out, and the reception was once again confused. More about the cleaning: I think they did nothing for the floors. They did vacuum the floors in the hallway. Why not the apartments then? In a month you do gather some dirt to the floors, especially because there are no carpets. Additionally, the quality of the cleaning varied every week. One week I got a new batch of bottled water, last two weeks I didn't. The first weeks cleaning was done during the day before 15:00 (check-in starts at that time). Second last week cleaning was ongoing after 15:00 once I arrived from work. All in all, Premier Suites Plus Amsterdam does have good location near the Amsterdam-Zuid train station (only 6 minutes to the Schiphol Airport). Also, easy connection to the city center. They had nice rooms with good amount of facilities. Still, being new is not enough to be luxurious. Problems with the cleaning service need to be resolved. Even the main lobby floor was noticeable dirtier on my depart
Olympic Hotel
4.4/599 Reviews
Amsterdam Oud Zuid
A very nice view with 180° city and canal view, very peaceful. There is a walking path behind the hotel which the view there very awesome. The hotel lobby design very trendy and artful, definitely will come back again as it is very comfort to stay here.
Crowne Plaza Amsterdam - South
4.7/5119 Reviews
Second stay at this hotel, this time 4 nights on holiday. The hotel is located at a commercial, but pleasant area, with good public transportation options. We preferred it to the chaos of central Amsterdam, including a fair share of dubious characters we saw there on sightseeing. We were welcomed in a courteous and pleasant manner (thank you Tim for this, and for good tips regarding transportation)., and service was good throughout our stay. The common areas and the room were pleasant and clean. The bed was good, the bathroom large and well-maintained. Breakfast was a continental fare with no extras, but good quality ingredients, both beverages and food. Few comments regarding things we liked less: 1. Water pressure in our room (highest floor, # 11) was too weak for an adequate shower. Uncertain how it is on lower floors, but this was frustrating. 2. Room service needs improvement. We ordered burgers, to be prepared medium, and received charred, over-well-done meat, with charred buns too. 3. We were happy to learn there was jazz music in the bar on Thursday. Alas, these were two fairly quiet guitars, drowned in a sea of yelling and laughing guests, People's behavior is by no means something the hotel can or should control. Nevertheless, should the music be audible, it may be better to bring a singer with a piano and a set of drums. Overall a pleasant stay at a good hotel.

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