"Everything was great about the hotel apart from; A. On match day the area around the arena, between the hotel and the station is a bit scruffy B. They gave our room away without telling us because we were late. We had paid up front, and the guy at the desk was eventually able to sort it. But I think they should really let us know if they are going to sell our room to someone else and ideally give us the option to let them know we're still coming, just running late."

"Staff were great, area was clean. Even with quite a number of people staying it's pretty quiet at night"

"Located at Amsterdam Airport, the dedicated shuttle service is very convenient and excellent. The hotel offers luggage storage, and there's a McDonald's restaurant nearby for dining, which is quite good."

"Breakfast was a disaster. Items weren't replenished, or only very reluctantly. The selection was extremely limited (sometimes only one type of cheese and one type of sausage), and what was there was completely disorganized, jumbled together, and stale (the cheese was curled up). An unfriendly male waiter, of color, also spoke very negatively to his friendly female colleagues. All in all, it wasn't worth the money at all. And then at 12:00, they simply rearranged everything from one side of the table to the other to add the new lunch/dinner selection. Speechless!"

"Stunning hotel in a great area to explore Amsterdam’s museums. The complimentary breakfast was outstanding, the shower, room and amenities were excellent and the service was above and beyond. I would stay here again."

"The Hotel was located near the city center. Very accessible to all types transpo. The staffs are friendly and accomodating. Highly recommended"

"It was all good, only the price was not in proportion to what you got."

"This is the first time in my life that I have given a one-star negative review after staying in hundreds of hotels. 1. No one will check you in 2. The only way to contact them is to call them via the Netherlands +31 international number 3. No way to make international calls? Congratulations, ** 4. I desperately searched for various methods on the Internet (the temperature was 9 degrees and it was raining), and finally found out on Airbnb that they have a "Contact Host" function to find someone. 5. The other party told me, "If you want to check in, you have to come to our address below to get the key." Hello! ! ! ! ? ? ? Why didn't you mention this in the move-in notice? ? Even Trip.com did not inform us at all! 6. When I arrived at the address (the location of another of their hotels), the teller was pushed out by the supervisor to block the gunfire. He kept telling me that it was not their problem, but that trip.com did not inform me of the contact address when delivering the package (laughing, everyone The hotel information and contact information on the reservation website are all filled in and uploaded by the hotel. Do you think I am being deceived?) 7🤬What makes me angry the most is that I asked my supervisor to speak out, but all his supervisors avoided him, saying that it was inconvenient now and he had to bear the responsibility himself. When I checked out the next day, I asked to call the supervisor again. The teller gave me the same answer, saying, "I can't contact anyone at all." The chain group YAY has six or seven hotels open. This is how they deal with it, avoidance, shirk, and no compensation. There is no customer service, no email, no online assistant, nothing. Do you dare to stay in this kind of hotel? ? ?"

"They let me drop of storage in between travel time which was nice. I found the Dutch staff much better service than the foreigner staff. Shared shower room which wasn’t the nicest though was good enough.."