I’ve visited Amsterdam about 7-8 times and sadly, the Pulitzer is the only lodging I would not revisit. It’s a hotel I’ve walked by often and admired from outside, but the exterior promise did not meet the interior experience. Problem is, it’s not luxury and it’s not boutique. It seems to cater to cruise ship passengers and business meetings, with little attention to detail or service. Check in experience was a mess, esp when all the benefits promised at time of booking did not materialize. The rooms themselves are comfortable yet basic- I did not get the room category booked due to “the hotel being very full at the moment”. Don’t voice any disagreements with your room or reservation; the front desk has a way of retribution with an even worse room if possible. I’m sure many people have an excellent experience at this hotel; on this occasion I was traveling as a single older person and the trea**ent was dismissive at best. Luckily, Amsterdam has many hotel choices in this category, many of which I’d like to revisit, soy stay at the Pulitzer was at least educational.