Mozart Hotel

I am extremely disappointed with this hotel and its management. During my stay, I found bites all over my body from bedbugs after the first night of sleeping in the hotel. A doctor confirmed these bites were indeed from bedbugs and not mosquitos as initially thought. I did not stay anywhere else during my trip, so the source was definitely this hotel. Upon returning to my country, I immediately sent a complaint to the reception. They assured me that my complaint would be forwarded to the management team, who would get back to me. It has now been two weeks, and I have received no response. To make matters worse, I brought the bedbugs back to my new flat and had to hire a specialized company to remove them. This was a costly and stressful process. The lack of communication and concern from the hotel's management is utterly unacceptable. I strongly suspect that my experience is not unique and that the hotel frequently fails to respond to guests who have encountered similar issues. This negligence suggests a systemic problem with bedbugs in the hotel, which is deeply concerning. I will never stay at this hotel again and strongly advise others to avoid it as well

Lovely central location and friendly staff but the rooms are like shoe boxes,£170 per night and zero sleep due to the water pipes and elephants in the room above coming home at 4am in the morning,would love to visit Amsterdam again but would avoid this hotel,could not fault the cleanliness but really need to supply double duvets instead of on to share per bed

I was given a very small room right off the elevator, it very dusty and tight, you literally have to do your business with the door open otherwise you cant, also, the shower drain was terrible the water wouldn't drain properly and water was about to leak out ti the floor. This is a no for me

Didn’t expect the room to be so small, remind me of place that I stay in Hong Kong. Location is great! The pantry has yummy food! Rijks museum is just few minutes walk away.

Great little hotel on a canal in the middle of everything! Really nice staff that will greet you with a friendly smile. A 2 minute walk in any direction will bring you to dozens of restaurants, coffee shops, bars and shops. Trolly an Metro stop very close by. Rooms are tiny and outdated but that's expected in Amsterdam.

Small rooms No air conditioning. Washroom drains clogged while there. Washrooms need updating.