Refused to refund us. Booked online, room they gave us the FIRST time had a door that would NOT lock. Tried to close it soft and hard. Left the room and could push it open from the outside. They gave us another room, the second room had DIRTY sheets, dirty pillows, rotten walls. The flat sheet was clean, the fitten was filthy. Two pillow cases out of five were clean. The mattress was HORRIBLE! It sunk in on the left side. We had to sleep on the flat sheet, flip the comforter over too; it had blood and stains all over it too. I slept in clothes to keep the linens off me. Bathroom floor is bulging up. The outside walls were bulging out and crumbling. First floor windows with screens look like they were broken into or are tore. The parking lot had a car hood, mattress and oil barrels. Then a homeless camp less than a mile from the hotel.