Mercure Hotels in Andorra La Vella

If you need to take a bus to leave in Andorra, then really recommend this hotel. Because it takes 4 minutes to walk from here to the bus station. And the terrain is gentle and easy to walk. The hotel's breakfast was very delicious and highly recommended. One of our jokes was that when we checked in, the front desk told us that the hotel gave us an hour of spa. We thought it was a massage in the past, and later found out that it was actually steaming. . . The meaning of the spa is this. The hotel has a swimming pool, children's play area and complete facilities. A little distance from the shopping street, but there is a relatively large shopping center nearby, the hotel will provide you with 10% discount cards there. Later, although we went to Andorra's shopping street, it turned out that it was the cheapest near the hotel. Almost everything was bought here. All in all, a really perfect hotel, I would choose here if I went to Andorra again.

We have not been to this hotel. We wanted to make a reservation for June 2023, with a ‘Gift for You’ card. This hotel was on the website of ‘Gift for you’ as a hotel were you can make a reservation with your gift card. But the hotel refused the gift card. We get a very short answer: we do not work with ‘Gift for You’. We were very disappointed. We complained by Gift for You and ask them to remove this hotel out of there list.

Our stay at Grand Plaza Hotel & Wellness was delightful for the short time we stayed. Our rooms were immaculate, large and provided all the amenities we needed. Julio was there to help with anything and always had a smile. The hotel is convenient to the entire city and easily walkable. We would stay again if we ever visit the beautiful country of Andorra again.

Very comfortable hotel in a good location right in the centre of town and also literally a few seconds away from the coach stop for the buses to and from Barcelona airport which was really useful, particularly when arriving late at night like I did. Rooms very well appointed, bathrooms good with powerful showers. The staff were all very friendly and helpful, and unlike the reviewer below, my experience was that they all spoke English very well.

The city of Andorra is relatively small, the hotel is at the foot of the mountain and the scenery is good. The lobby of the hotel is large, the rooms are large, clean and the beds are oversized. Under the floor is the restaurant, very convenient. Parking underground garage, but charges.

Reception: Majority of staff were mostly courteous, however did not always greet upon arrival and did not always acknowledge you while you waited. Room / facilities: Room number 417 is on the 4 floor and is clean. It overlooks the city and has a road and views of the flowing from your balcony. The self control air conditioning is somewhat confusing to operate, but did the job. The room had a balcony with a door that opens fully enabling guests to go outside. The room has a bar fridge, safe, older style flat screen tv, euro style memory foam pillows, (that i found terrible and left me nursing a migraine after the first night). Queen bed, sofa bed, table and chair, hanging area and luggage shelf. The bathroom had a shower/ tub combo with a multi purpose shower head. Day 2, the 168 kids arrived and the noise escalated from a tranquil setting to a wild playground. Kids played in the hall, yelling screaming, opening and then slamming their and friends room doors, knocking on unknown doors and running (mine). Some kids were polite to apologise when they realised they had the incorrect room. Reception were requested to intervene at least 7 times (face to face and via the phone), however this only sometimes restored the peace for a short period. The student teachers/ supervisors were nowhere to be found to settle the children. Not an ideal situation to be in for a relaxing stay. Parking: is available at an additional cost of €21 (at the time of my stay). The car park is very tight to maneuver around. Wifi: Complementary and good speed password required, this did slow dramatically once the 168 kids arrived to the hotel and were using their devices. Conclusion: Excellent position. River views Comfortable rooms. Right in the center of town. Letdowns: Kids permitted to stay and guests not provided this information upon checkin. Adult guests could have been allocated other separate floors and the children on other exclusive floors. Location / Nearby: Centre of the city and all its offerings. Letdowns Rushing water noise can be a bit much for some. Hotel not advising guests of the imminent arrival of 168 children and the accompanying noise. Getting to hotel: Best use GPS. Be aware of the last roundabout prior to the hotel and the 5th exit that goes down just to the right of the main road/bridge. its very easy to miss. The hotel name and parking signs are only visible when your 5 meters from the property. If arriving into Barcelona airport and drive to Andorra, do yourself a favour and turn off “tolls” on the GPS, the drive has spectacular scenery, and is only marginally longer and you will save €30+ in tolls.

The room is a suite, very comfortable and warm. The hotel's own parking lot is more expensive, you can park in the open-air public parking lot opposite the gate, it is much cheaper. Basically Andorra walks to the city center, and likes the city, the air is good, except for no special Chinese food. It is very confusing for the hotel to charge an extra 7-year-old child 40 euros a night, no extra bed, no breakfast, no extra toiletries, nothing, this money is very wrong! Although some hotels in Europe do pay for extra thirds, they are basically unable to sleep with adults and large children, so this is a bit dissatisfied!

The hotel is perfectly located. We take half-pension, full breakfast but and the best unable dinner, three first, three seconds and three posters to choose, all prepared quality, so you don't eat a thousand things from the buffet. We will repeat as soon as we can.

Amazing luxurious experience Professional reception and staff who were very helpful and provided us with tips on where to explore in andorra The rooms are spacious, has a balcony with breathtaking views Amenities with good quality Location is close to the shops and restaurants The breakfast however needs improvement Definitely recommend