Hotels Near Varsity Tennis Center in Ann Arbor

The hotel was quite clean, there was no elevator, and two large boxes were on the second floor. Like an upgraded version of the motel, but the room is very comfortable, the bed is big, the quilt is very soft and comfortable!

Chose to stay here because it was super close to a family member’s condo. We stayed in Room 100. It was more private than the others because it was on the end. There were outside table and chairs, which was nice. The room faces a playground/picnic type area, so might have only been private because it was Winter. Kitchen: stove, fridge, small coffee maker, big sink, and random dishes/utensils. The fridge did not have an ice maker, so had to go to main office for that. Coffee pot was starting to rust on the bottom, but was good enough. Small bar with 2 barstools. Bathroom: heater on wall didn’t seem to work but it was not too cold in there, bathroom sink took a really long time to generate hot water, encountered 2 spiders (one was tiny and one long legged), tiny shampoo & soap provided (I recommend bringing your own soap/shampoo/conditioner/lotion), no hair dryer in room but was able to get one from front desk. Heater/register worked but would click on and off throughout the night (which woke me up), bed was comfortable enough, television was not the best (the edges of the picture were missing so couldn’t see game scores), small futon next to bed. Closet was small but had hangers. There was a desk with a mirror on the wall (although would recommend bringing your own makeup mirror). We did not wake up early enough for continental breakfast, so can’t comment. Staff was friendly. They have Wifi but not the best. Room was pretty musty. If you are sensitive to mold, would not recommend staying in the room we were in. Not sure about the other rooms, this was our first stay.

The hotel does not provide free breakfast, which needs to be paid at your own expense, but after contacting Ctrip customer service, Ctrip will return the breakfast fee at your own expense after check-out. However, I still feel a little deceived in my heart, with some regrets.

Absolutely love the staff here! Everyone is so welcoming and friendly. Breakfast is great. The attendant does a good job at switching out utensils frequently and is always wiping tables and chairs down. The pool is big and always warm! The cleanest hotel I have ever stayed at. There was a guy who was even shampooing the carpets in the hallway! That is not something you see every day. It got me thinking about how dirty other hotel hallway carpets are. Love the fall decorations out front. Great touch! I definitely will stay here whenever I am in Ann Arbor and will be recommending to all my friends and family as well!

Needed to book six rooms for our team, and Nader Judeh was extremely helpful and flexible. What was the extra mile is he was there to introduce himself and make sure the experience was perfect, by offering tips for other services in the future and also knowing what other teams were there to help with dinner areas. Check in was seamless and easy and Mark at the front desk was very helpful. In addition, I made a mishap and cancelled a room by oversight and Mark did everything he could to assist me during a ”sold out” hotel. He went above and beyond to find me another room and get it cleaned quickly. Along with being very kind during my stressful moment. When others step up to provide great customer service it is memorable. The rooms were clean, and very nice as I was able to compare five rooms. Great Hotel!!

I stayed here bec they are AAA diamond rated for service and cleanliness but my room and breakfast area fell very short of expected cleanliness. My bathroom still had previous guest’s pubic hair on the toilet and in the tub rim; and there is a brown smear near the toilet paper holder - yuck! And bacon pieces and brown crumbs on the floor. I thought rooms were supposed to be vacuumed in between guests?? Breakfast area counters were dirty and smeared with handprints and even with an hour left of breakfast service, there was very little left (one yogurt, 4 bagels, 1 banana and 4 tiny danishes). In all the hotels I’ve stayed at since and during the last 2 years, all the hotels except for this one offered a bottle of hand sanitizer upon entering breakfast area. This is really too bad bec this is a nicely appointed hotel. Perhaps management need to pay better attention to cleanliness especially with covid-19 still being around!

Pre-check in details not sent beforehand so we had to complete procedures outside at night. Once done, all ok.