Vienna Hotel Anshun High-speed Railway Station Reviews

Response from Property: Dear guests: Hello! The beauty of travel starts with carefreeness. In order to make your journey smoother, [Vienna Anshun High-speed Railway Station Branch] specially provides free pick-up service. Whether it's an airport or a train station, just a phone call or a help in the front office at check-in, our car will arrive on time, ensuring that every trip is easy and enjoyable, without worrying about the hassle of transportation. Service is the lifeblood of the hotel, and we always strive to do better; The hotel is in accordance with 5-star bedding, 55-inch TV, intelligent equipment for the whole house, laundry room on the 3rd floor, gym and other humanized facilities, free pick-up and drop-off station service, tram charging pile, buffet breakfast restaurant, local specialty restaurants and convenience stores around the hotel, just to provide convenience for you to travel respected guests. You can enjoy more member benefits, and we look forward to your return visit.

Response from Property: Dear guest: Hello! First of all, we are deeply sorry to hear that your experience at our hotel was affected by mosquito issues in your room. Please allow us to express our sincerest apologies. We always strive to provide every guest with a comfortable and attentive stay, and clearly we did not live up to our standards this time. We value your feedback as it is an important way for us to improve and enhance our services. Please be assured that we have taken the following immediate steps to resolve this issue: 1. **IMMEDIATE ACTION**: Our housekeeping team has thoroughly inspected and treated your room to ensure any possible mosquito disturbance is eliminated immediately . 2. **Full Inspection**: We have arranged for additional inspections and preventative treatment of all guest rooms to prevent similar situations from occurring in the future. 3. **Continuous Monitoring**: We will strengthen daily monitoring and maintenance of guest rooms to ensure that each guest's accommodation experience reaches the highest standards. 4. **Compensation Plan**: As our compensation for this inconvenience, we are willing to provide you with [specific compensation, such as discounts, free room upgrades, dining coupons, etc.]. If you do not agree, what is required is for the hotel to refund privately. Even after your room payment is paid in full, you still have to leave a negative review on the website. We are very grateful for your understanding and tolerance, and promise to continue working hard to ensure that every guest can enjoy the high-quality service they deserve. If you have any other needs or suggestions, please feel free to contact us. We look forward to the opportunity to serve you again and demonstrate our ability to deliver the exceptional experience you expect. Thank you for your feedback, it is the driving force for our progress.

Response from Property: Dear guest: Hello! The beauty of traveling starts from being carefree. In order to make your journey smoother, [Vienna Anshun High-Speed ​​Railway Station Store] provides free pick-up and drop-off services. Whether it is the airport or the train station, you only need to make a phone call or make an appointment at the front office when checking in. Our special car will arrive on time, ensuring that every trip you make is relaxed and pleasant, without having to worry about the cumbersome traffic. Service is the lifeline of a hotel, and we always strive to do better; the hotel provides 5-star bedding, 55-inch TVs, intelligent equipment throughout the house, laundry room on the 3rd floor, gym and other humanized facilities, free pick-up and drop-off service, tram charging The piles, buffet breakfast restaurant, surrounding local specialty restaurants, and convenience stores are all here to provide convenience to our distinguished guests who are traveling. You can enjoy more membership privileges and look forward to your visit again.

Response from Property: Dear guest: Hello! Here, we not only provide you with a room, but also create a clean and comfortable resting paradise for you. We carve every detail with care, just to give you the feeling of home. Service is the lifeline of a hotel, and we always strive to do better; the hotel provides 5-star bedding, 55-inch TVs, intelligent equipment throughout the house, laundry room on the 3rd floor, gym and other humanized facilities, free pick-up and drop-off service, tram charging The piles, buffet breakfast restaurant, surrounding local specialty restaurants, and convenience stores are all here to provide convenience to our distinguished guests who are traveling. You can enjoy more membership privileges and look forward to your visit again.

Response from Property: Hello! The hotel is located 750 meters away from Anshun West High-speed Railway Station. It has underground parking and above-ground parking, free parking, free pick-up and drop-off, airport services. There is a rest area in the lobby for guests to rest and free self-service tea. There is a free laundry room on the third floor. The gym, multi-functional conference room and VIP lounge are surrounded by Anshun's local specialty snacks and home-cooked dishes, which brings great convenience to travel. It is very convenient to visit Huangguoshu and Dragon Palace attractions. The hotel's breakfast is in the form of a buffet, with rich varieties and delicious food for guests to choose from! Looking forward to your visit again~

Response from Property: Dear guest: Hello! We believe that quality service and facilities should not come with high prices. Therefore, we offer the most competitive prices on the market, ensuring that every guest enjoys a great value stay. Book your room now and come to a "very nice" hotel and let our warm service and first-class facilities add color to your trip! Every stay is a new exploration and experience. We look forward to your visit and creating unforgettable memories together! Service is the lifeline of a hotel, and we always strive to do better; the hotel provides 5-star bedding, 55-inch TVs, intelligent equipment throughout the house, laundry room on the 3rd floor, gym and other humanized facilities, free pick-up and drop-off service, tram charging The piles, buffet breakfast restaurant, surrounding local specialty restaurants, and convenience stores are all here to provide convenience to our distinguished guests who are traveling. You can enjoy more membership privileges and look forward to your visit again.

Response from Property: Dear Dike Officer, thank you very much for your support of the hotel. We are still a little bit disappointed that we did not get your full 5-point praise. There are many traffic lights on the road in the city center and it takes about 15 minutes. We believe: as long as we work hard enough We will strive to do even better, and our attentive service will make every customer who comes to the store feel the warmth of home. We will definitely bring you more surprises and touches. We look forward to your next visit!

Response from Property: Xiaowei is very happy to see your perfect review! It is Xiaowei's honor to meet you on the journey, and it is Xiaowei's greatest gratification to be able to give you comfort and happiness during the short journey~! Xiaowei believes that we have forged an indissoluble bond. Xiaowei hopes that you can protect this hard-won fate with Xiaowei. We look forward to providing services for your next trip to beautiful Guangzhou!

Response from Property: Dear Guest Officer, thank you very much for your support of the hotel. We are still a little bit disappointed that we did not get your full 5-point praise. Maybe it is because the hotel has not done enough. We hope that you will come back next time. If you come, you can point out our shortcomings to us, and we will strive to do better. Our attentive service makes every guest who comes to the store feel the warmth of home. We hope that our service can bring you more surprises and Touched and looking forward to your next visit!

Response from Property: The fate is really wonderful. Among the many hotels, you chose Xiaowei. Xiaowei is fully looking forward to your arrival and providing you with the most considerate service. Xiaowei believes that hard work will always be rewarded, just like your 5-star praise. The most sincere service is the result of hard work. Xiaowei will always look forward to your visit again~

Response from Property: Dear guest, we are very sorry to bring you a bad experience during your stay. Regarding the several issues you mentioned, firstly, our soaps are purchased by a regular group and have inspection reports. Our soaps are not marked. It's a face soap, this is just a soap for ordinary hand washing; secondly, regarding the small room you mentioned, the bathroom is separated from dry and wet areas, and the bathroom is about 5 square meters; thirdly, our hotel is right next to the high-speed rail station and the bus station, and our hotel has not been promoted. Our hotel is in the city. If you feel that it is far from the city, you can also choose the Vienna Hotel in the busiest place. If it is really inconvenient for you, the hotel has a pick-up and drop-off service. We Everything is clearly written on the Internet and there is no false advertising; fourthly, our towels and bath towels are under the sink at the entrance. You can see them when you enter. It doesn’t matter if you don’t see them. Our hotel has them 24 hours a day. Service staff, you can call the front desk service number at any time, and we will serve you immediately. Fifth, regarding the health issues you mentioned, we will strengthen staff training and health management and make immediate rectifications. Finally, I hope you will seek medical treatment as soon as possible to treat your facial allergies. We apologize again for the unpleasantness during your stay. I wish you a happy life and look forward to your visit again.

Response from Property: Hello, dear fan of Wei, thank you for sharing in such detail. Xiao Wei feels your full joy between the lines. This is also Xiao Wei’s greatest happiness! Xiaowei takes your support and valuable suggestions and works hard, just to give you a different experience when we meet again! We look forward to your next visit!

Response from Property: Dear guest: Thank you for your recognition of us. I am glad to know that you had a pleasant stay at the Vienna Anshun High-Speed ​​Railway Station. The comfortable experience of the guests' stay and the satisfaction and recognition of the service have always been our work. The most important task is, thank you very much for your recognition of our service performance, and hope to receive you again soon.