1 Chome-3-1 Higashiiba, Hamamatsu City, Shizuoka Prefecture, 432-8036, JapanView Hotel Details
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Grand Hotel Hamamatsu Guest Reviews
3.9/5
Good
29 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.7
Service3.8
Cleanliness4.0
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All reviews(29)
Positive reviews(24)
Reviews with photos/video(5)
Negative reviews(2)
Guest User
Double Room - Non-Smoking
Stayed in Apr 2024
Family
38 review
3.7/5
Posted on Apr 4, 2024
Pool and Fitness is just open for members. Closed for hotel guests. Next to that clean and friendly.
Guest User
Double Room - Non-Smoking
Stayed in Sep 2023
Couples
3 review
3.7/5
Posted on Oct 3, 2023
Old but tidy
Garylauwh
Standard Twin Room - Smoking
Stayed in Aug 2024
Family
23 review
4.2/5
Very Good
Posted on Aug 27, 2024
The room is very spacious and there is a large parking lot with free parking. It takes 10 minutes to drive to eat near Dengcheng. The facilities are older, but the room is clean
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한희성
Triple Room Non-smoking
Stayed in Nov 2024
Business travelers
1 review
3.5/5
Posted on Nov 16, 2024
Hotel Location: Not hard to find.
Breakfast: Not very varied. Not crowded.
Staff Service: Friendly.
Facilities: A bit old.
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mitsuhiko
Single Room - Smoking
Stayed in Nov 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 6, 2023
I was able to make a reservation at a very reasonable price. I booked a single room, but they upgraded it to a larger one. It was a wonderful trip.
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Guest User
Single Room - Smoking
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 2, 2023
The room facilities are complete, the sanitary conditions are very good, the hotel environment is elegant and unique, it is worthy of the Japanese emperor to stay in the hotel, the lobby service is meticulous and polite
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さやか
Single Room - Smoking
Stayed in Nov 2023
Other
1 review
4.5/5
Great
Posted on Nov 20, 2023
Although it is an old building, I think it is well-cleaned.
There is free parking right next to it, connected by a walkway, which is very convenient.
Since it is a large hotel, it would be perfect if it had a large public bath.
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Guest User
Single Room - Smoking
Stayed in Dec 2022
Solo travelers
1 review
4.0/5
Very Good
Posted on Dec 5, 2022
I didn't have the usual gown etc., but overall there is no problem.
Hotel service is very good.
Another overnight stay here when we travelled from Takayama earlier. Definitely a large hotel with nice atrium. The hotel rooms offer air conditioning, a refrigerator, and a desk with free wifi available. Guests have access to a 24 hour front desk, room service and in addition Grand Hotel Hamamatsu offers a pool and an on-site restaurant. I explored the buildings at night and found that there are some interesting shops at 2F, including the Hungary Consulate! The lifts are bubble-type and one get the see the external during transit. You get an old-fashioned key, and the ac does not seem to operate well. The windows were locked so not much view nor allowing the nice wind to circulate better. Breakfast is an absolute treat again – at 21F! While queuing to go into dining area one can take in the wide cityscape, simply wonderful. Meal comes with a selection of traditional Japanese foods plus Western options. Hearty food feats. Will recommend.
Guest User
Stayed in Oct 2023
Travel with friends
1.0/5
Posted on Oct 15, 2023
My dad has a saying "all fur coat and no knickers" which in essence is this hotel.... there is grandeur as you walk in to the lobby and main areas but that all changes as soon as you enter the rooms.... which i'm guessing were last updated circa 1880!! You get an old fashioned key - not the worst but you kind of can guess what is to come, the room was stifling, disgustingly hot, we had to go to the lobby to get any information about cooling (distantly there is one) it is simply a fan and there was no cool air, the windows were locked so no relief there either.... we ended up wetting towels to put over ourselves!!! the bed cover was immediately taken off it was heavy and old fashioned.... the beds were uncomfortable and you could feel the springs. the bathroom was just as hideous, a small capsule with a shower over the tub (a pet peeve of mine) and for a short person such as much it was not easy to navigate, the shower wasn't much better. every hotel we have stayed at in Japan provided water in the room and an air purifier - this offered neither. the breakfast was basic buffet and a free for all, i would not recommend this hotel and this it should be scrapped from the tour list