Lena B
August 14, 2023
To flee, urgently! This is the worst hamam and massage experience in Antalya! Where to start, first of all, the prices displayed outside do not at all correspond to what you are told once at reception. We are trying to rip you off at all costs, the receptionist is extremely unpleasant! Once we arrived in this dark, very dirty place with a smell of mold, we waited for almost an hour in a very cold room before being able to do the Turkish bath. As we pass by, we are told that we have to pay 50 Turkish lira more for a woman to perform the scrub on a woman, this is unacceptable!!! Concerning the massage, we were massaged for barely 20 minutes compared to the planned 1 hour! The massage room was still dirty, full of mold, with a foul smell and dirty towels! the massage was extremely sloppy, and not at all pleasant! And finally, when it was time to pay, all the staff came around us, surrounding us as if we were the ones at fault! They are trying to fool you and justify all their unprofessionalism!!! Shame on them !!! Didn't believe all the good comments, krystal spa is the worst experience of my life, I recommend it more than anything!!! I hope one thing, that this center will close because it doesn't even deserve to exist!!!!
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