To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.2
Amenities3.0
Service3.0
Cleanliness3.0
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All reviews(21)
Positive reviews(5)
Reviews with photos/video(1)
Negative reviews(10)
Guest User
Quadruple Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Initially i was confused by reading other reviews but its completely surprised me.
The hotel is clean, labby is great specious, rooms are clean, daily house keeping, good breakfast with cereals, juices, coffee, eggs, chips, bread, jam, cheese etc, A/C is great, multiple lifts, free water bottles, free chay in lobby, parking space, walking to old town, 1 min away from tram station, variety of food just step away and mark antalya shopping, great transportation.
In short the hotel is great, staff is great, no hassel, great location, comfy bed.
Book it with peace of mind
Thanks Harun
Kat Wondering
Single Room
Stayed in Mar 2024
Solo travelers
2 review
1.7/5
Posted on Mar 9, 2024
Receptionist met me with accusations of no payment, which had been not true, because i presented her a valid voucher. She was behaving very abusive and embarrassed me. Next day the price on this hotel trip.com rised twice, and the day after became 100 liras even more. I don't think the receptionist is in a control of price, but this one is really an international sabotage inciter. Wouldn't ever to recommend this hotel. The food is just a cheese, greens and olives. Really nothing to be worried about. I'm sorry to entry the door of this hornets nest.
ThomasBG
Single Room
Stayed in Feb 2024
Solo travelers
18 review
4.2/5
Very Good
Posted on Feb 8, 2024
I just needed a nice downtown hotel for a 2-day layover - and as such Bilgehan did great. Less than 30 minutes from the airport (the tram stop is just in front of the hotel), meters away from shopping streets and one of the most popular shopping malls, the location of this hotel is a dream come true. Rooms are spacious, well maintained, there are small details that I would be taking greater care of if this was my hotel, but they were not a problem as for the quality of my stay. Now, don't expect some luxury or sea resort functionality, this feels more like a business hotel and is an ideal downtown hotel in terms of location, room size and transport connections.
Guest User
Suite Room
Stayed in Aug 2022
Travel with friends
1 review
1.5/5
Posted on Aug 23, 2022
Very bad hotel the toilet smells like urine, the shower has stains all over. The bedding is not clean. Sink is loose and you could take it out. There are stains everywhere on the floor. When we asked if we could get a new room, the answer was for a surcharge (which was twice as much as the
price is) we would get a new room. Air conditioning is just loud and works as well as not at all. I wish I could give 0 stars it's a total disappointment.
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6/18
Murat Gunes
Double Room
Stayed in Aug 2022
Travel with friends
1 review
2.7/5
Posted on Aug 16, 2022
No fridge, no TV. Towels changed once in 5 days. Breakfast is very poor.To expensive against the service provided.Just very central.The room also did not have tea, coffee and heater.
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Guest User
Double Room
Stayed in Jan 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jan 27, 2023
Very cool for such money! Extended stay.
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Chenmoshijinya!
Double Room
Stayed in Feb 2023
Business travelers
11 review
2.2/5
Posted on Feb 9, 2023
Not recommended, a bit of a trap
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Guest User
Stayed in Aug 2024
Other
1.0/5
Posted on Aug 5, 2024
Disgusting and dangerous. Luckily we only stayed there for one night. Room was smelling heavily of Smoke and disgusting body order. My wife had blood splashes on her pillow. Air condition unit was not working in temperature of over 30 degrees. Smoke detector not working, live wires hanging out of wall. Toilet was constantly running water and flush damaged. Dead flies on the shower room floor. decoration wall paper hanging off wall and signs of dampness. skirtings had a build of of dust. bedroom window had low level cill and child or adult could of easily fallen to the death. one curtain instead of two. we did not stay for breakfast as options were chips , cheese , salad. Reception staff demanded we hand over Passports. And then issued with wrong passports returned in the morning.
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 21, 2024
Initially i was confused by reading other reviews but its completely surprised me. The hotel is clean, labby is great specious, rooms are clean, daily house keeping, good breakfast with cereals, juices, coffee, eggs, chips, bread, jam, cheese etc, A/C is great, multiple lifts, free water bottles, free chay in lobby, parking space, walking to old town, 1 min away from tram station, variety of food just step away and mark antalya shopping, great transportation. In short the hotel is great, staff is great, no hassel, great location, comfy bed. Book it with peace of mind
Guest User
Stayed in Jun 2022
Solo travelers
2.0/5
Posted on Jun 5, 2022
Stayed for one night, and at 4.47 am someone opened my door by card. I screamed, and someone slapped the door. At the reception, they refused to check the video camera. At 5.10 I was forced to leave the hotel. Women, please Be aware. Strongly do not recommend it. Dangerous, not secured, not safe.
Guest User
Stayed in May 2022
Family
1.0/5
Posted on May 13, 2022
This hotel did not even meet the basic requirements of a decent accommodation - no hot water for the 5 nights we were there, key cards had to be re-activated every day, room smelt, bathroom pieces rusted, now glass around shower so the whole bathroom gets wet and slippery. Staff at reception were rude and unfriendly. Safe in the room was broken and they wouldn’t fix it. Electricity went out without warning for 5 hours. Just such a bad experience. And the when asked to move to a different room it had the same problems and their response to our complaints was that this was normal for the hotel. So sad that this is the standard.
Guest User
Stayed in Aug 2023
Family
1.0/5
Posted on Aug 9, 2023
If you are looking for a very bad hotel, you can come to this hotel in the center of Antalya. The rooms are incredibly neglected. The reception is nice and nice, but the rooms are terrible. The first night I came with my children, I had no sheets or anything called a sheet on my bed. My curtain was broken. The bathroom was moldy and the doors were broken. It really is a disgrace. Maybe the only good thing is that the center of Antalya is across from a large shopping mall.
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Guest User
Stayed in Jun 2023
Solo travelers
5.0/5
Outstanding
Posted on Jun 14, 2023
Burası yer olarak,tam merkezde ve her şeye kolayca ulaşabiliyorsun. Mark Antalya AVM'sinin tam karşısında olduğu için istediğin alış veriş yapabilirsiniz. Güler yüzlü resepsiyon personeli sizi karşılar ve gündüz geldiyse biz Can isimli "bellboy" sizin ne kadar valizin ve çantanız var ise hepsini alır götürür, böyle çok güçlü bir adam. Kazakistan adına çok teşekkür ederek minnettarlığımı bilirtmek istiyorum. Bu 5 yıldız sizin için çok azdır, 7 yıldız basaydım bu uygulamada. Neslihan hanım'a özel bir teşekkürlerimi iletiyorum!! Antalya bir cennettir ve "Bilgehan" oteli onun bir köşesidir
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Guest User
Stayed in Oct 2022
Family
1.0/5
Posted on Oct 26, 2022
في هذا الفندق عصابة من الاردنيين أو فلسطينيين من الاردن تمارس النصب والاحتيال على العرب. طريقة النصب هي ان يقف أحدهم عند باب سوق مارك أنطاليا MarkAntalya AVM لأصطياد فرائسه من العرب. هذا الشخص يوجه ثلاثة أسئلة دينية بسيطة ويوعد الضحية بهدية بشرط أن يأتي معه لفندق Bilgehan لاستلام هديته. وعند مدخل الفندق يأخذ صورة مع الضحية بجانب اللوحة الاعلانية لشركة SITA GROUP ويدعي انه احد اعضاء هذه الشركة. بعد ذلك يأخذ الضحية الى الطابق العلوي حيث يوجد مقهى مفتوح على سطح الفندق. وهناك يسلمه لشخص آخر بحجة ان هذا الشخص الثاني سيعطي الضحية معلومات عن أعمال شركتهم وليتم كسب ضحايا اخرين. الشخص الثاني سيشرح للضحية ان شركتهم تملك منتجع في شرم الشيخ اسمه Mirolla Resort وأن الضحية ستكون له الفرصة في امتلاك شقة في هذا المنتجع مقابل ان يدفع مبلغ شهري لهؤلاء الاشخاص. وبعد ذلك يأتي شخص ثالث من العصابة يدعي بأنه المدير المالي للشركة. هذا المدير سيستلم المبلغ الشهري من الضحية ويوقع معه عقد وهمي. ومن ثم يسلمه الهدية ، وهي ورقة مكتوب فيها عرض لسفرة لمكة نافذة لمدة سنة لغرض أداء العمرة. أنا لم تسنح الفرصة لتصوير كل الاشخاص ولكن أخذت صورة لأحدهم وصورة لمدخل الفندق ولكراسة Mirolla Resort . ان هؤلاء يشوهون صورة الفندق اذا كان صاحب الفندق لايعلم بهم. رأيت في احد المرات أحدهم يجلس في المطعم العربي الذي بجانب مدخل الفندق.
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Guest User
Stayed in Sep 2022
Family
1.0/5
Posted on Sep 1, 2022
Keşke eksi puan verilse de verseydik o kadar kötü. otel zaten eski içeri girince bi sigara kokusu ve havasızlık karşılıyor uyurken kapıyı kapatınca sigara içmiyorsanız içerinin sigara kokusu ile uyursunuz. Kahvaltısı rezalet iki peynir iki zeytin fiyatı ile kıyaslayınca boş bi kahvaltı . Otelin heryerinde erkek birlikleri ile karşılaşıyorsunuz sanki askeriyeyi ziyarete gelmişsiniz gibi . Aile için kesinlikle uygun bi yer değil erkek arkadaşlarınız ile gelecekseniz kalabilirsiniz !!!!