Smartflats - Raphael Suites
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Antwerp
Smartflats - Raphael Suites
Health Protected
Schuttershofstraat 55, Antwerp, Antwerpen 2000, Belgium
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With a stay at Raphael Suites, you'll be centrally located in Antwerp, a 3-minute drive from Antwerp Zoo and 5 minutes from Antwerp Market Square. This apartment is 2.4 mi (3.9 km) from Sportpaleis and 0.1 mi (0.2 km) from Stadsfeestzaal Shopping Mall.Show More
We Price Match
3.8/5Cleanliness: 3.8
All 17 Reviews
Amenities
Wi-Fi in Public Areas
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Surroundings
Airport: Antwerp International Airport
(5.9 km)
Airport: Brussels National Airport
(42.1 km)
Train: Antwerp Central Station
(1.0 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
11
Deluxe Apartment
2 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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6
Royal Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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Guest Reviews(17)
3.8/5
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.8
Jean-Bernard
January 2, 2024
Beaucoup de petits problèmes : douche glissànte, aucune notice pour régler le chauffage ni la télévision, un incroyable sous-équipement de la kitchenette (seulement 2 assiettes et 2 verrres à eau par exemple, pas de grille-pain). Et une communication de pure forme en l'absence de contact sur place.
Navrant pour une location bien située et à la décoration soignée (malgré un chariot de linge sale stationné en permanence dans l'entrée !!).
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Guest User
January 20, 2024
We stayed at Raphael Suites for the second time in a couple of years. Even though we like the location, very central, and the atmosphere/design of the apartments, we did not have a good experience with the service. There was a constant humming from within the shaft in the room. Also the remote for the TV was missing. I reported it immediately yet needed to remind I hadn’t heard anything from the technical department. The humming’s really annoying specifically during the night and we were staying three nights.
Jake
October 3, 2023
The apartment was beautiful and spacious. Borh beds were comfortable. The batheoom was amazing with the tub and shower working beautifully. AC and heat were localized and very good.
The communication with the service was poor when we had problems, and the technician sent out to fix the problems did not fully fix one of them. The wifi was down the whole time, and we only found the router while checking out. There were lights that wouldnt turn on in all of the rooms.
All in all, great property, but it needs some better upkeep and service.
Frazer
September 22, 2023
Wow what an excellent offering in the heart of town. Let down by communication which was
only available online, all queries basically went unanswered. Be aware old building with very steep staircases, no lift.
Verified traveler
September 18, 2023
4 days in Antwerp. Apartment was very well situated for all the main historical sights
Maura
September 10, 2023
No response to phone calls or messaging when we did not get the entry code to the apartment. ********** personnel in Europe not helpful. Found another hotel, excellent and yet less expensive (Hotel Riga) in Antwerp.
Ruth
September 10, 2023
It is a lovely property in a good location but our experience staying there was extremely disappointing.
Issues with luggage storage, poor communication, broken air conditioning and WiFi that didn't work with no solutions from the staff despite multiple conversations with them.
Bed was also hard and the pillows not very supportive, leaving us in pain in the morning.
Verified traveler
June 13, 2023
A la hora de llegada, nos informan por correo electrónico que por problemas técnicos no podrán atendernos y que nos mueven a un apartamento en otro lugar, lo cual para nosotros era inaceptable pues precisamente reservamos por esa localización. Dado que no es un hotel, no hay recepción y no se puede hablar con nadie por lo que no pudimos resolver el problema y debimos reservar otro hotel cerca de urgencia para esa noche y resorber con hoteles.com todo el problema.
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Janja1983
September 12, 2021
This is a very modern a nice looking apartment. I especially liked the bed and the bathroom. Big kitchen if you need it. The building is nice and has lots of interesting colors. Location is good. I think good value for money. I would recommend it and probably book it again.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: 01:00–11:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
The property will provide check-in details after booking
To check-in, contact the property by phone
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 0 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
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Health Protected
Cleanliness
- 3.8/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 5
With a stay at Raphael Suites, you'll be centrally located in Antwerp, a 3-minute drive from Antwerp Zoo and 5 minutes from Antwerp Market Square. This apartment is 2.4 mi (3.9 km) from Sportpaleis and 0.1 mi (0.2 km) from Stadsfeestzaal Shopping Mall.
Make yourself at home in one of the 5 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.
Make yourself at home in one of the 5 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.
Services & Amenities
Most popular business facilities
Wi-Fi in Public Areas
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