Guest User
June 4, 2024
This is way overpriced actually. You’re paying to wake up to the magnificent view. If you're happy to spend a fortune on a view, then you have my recommendations. Customer Service has an undertone of attitude and is also very slack. I called three times to get a blanket and this was not done. There is litter about the resort in some areas and there really should be an adults and children pool as it is not relaxing having the splashing and yelling kids in both pools. Then the food. I enjoyed Salmon pasta and chicken soup, however, the Margarita pizza was terrible like cardboard with the wrong sauce. Could not eat one slice. There was a loud karaoke and loud music most nights thumping into my room which is okay in some situations, but having spent over $400 a night I was expecting some serenity and also a nice breakfast spread to wake up to. The breakfast spread as it was, was average. Overall quite disappointed. Food and drinks are too expensive. Not a 4.5-star resort in my opinion. You were given one 600ml bottle of water for the duration of the stay and had to pay $5 per bottle if you wanted extra!