Mövenpick Aqaba

Mövenpick Aqaba Reviews

Mövenpick Aqaba

K. Hussein St, Aqaba, JordanView Hotel Details
Mövenpick Aqaba
Mövenpick AqabaMövenpick AqabaMövenpick Aqaba
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Mövenpick Aqaba Guest Reviews

4.1/5
Very Good
58 review
Verified reviews
Location4.1
Amenities4.1
Service4.0
Cleanliness4.1
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All Reviews(58)
Positive reviews(53)
Reviews with photos/video(1)
Negative reviews(5)
Ghaith
Superior Room
Stayed in Oct 2022
Business travelers
1 review
2.0/5
Posted on Oct 31, 2022
Worst option in Aqaba ever, they keep ignoring feedback emails and are not willing to even address the negative behaviour demonstrated by most of their team. Security staff is extremely rude and a general lack of customer service. Not even a courtesy to respond to feedback email to address the problem. A hotel that's doesn't care about its customers. Will never book in it again
MukatySaad
Superior Twin Room
Stayed in Feb 2023
Friends
1 review
4.7/5
Amazing
Posted on Mar 1, 2023
The toilet seat was not clean
Mohammad Guest
Superior Room
Stayed in Aug 2021
Family
2 review
3.5/5
Posted on Aug 7, 2021
Good location, cleanliness and price. Bathroom is old. Some superior rooms comes with a balcony and some without, so it depends on the receptionists decision who choosed a room without balcony for me. They will always say the hotel is fully booked.
Response from Property: Dear Valuable Guest,Thank you very much for the time you spend to write us a review following your recent visit here in Movenpick Aqaba.We are glad that you have an overall pleasant experience. Please allow me to clarify that the standard room do not have a balcony and the other room that has balcony is what we called deluxe rooms that have a different rate than the standard room. It is indeed sometime lucky that we have the availability to give an upgrade to our guests to deluxe room without charging our guests of any extra as long as the occupancy permit us to do so. I hope that I am able to explain this matter clearly to you and we all hope that we will have another opportunity of welcoming you back here in our resort on the near future.Kind regards,Sami OunalliGeneral Manager
Gaoman
Superior Room with Sea View
Stayed in May 2022
Couples
8 review
5.0/5
Outstanding
Posted on Aug 2, 2022
Just great
ala’aldin
Superior Room
Stayed in Jul 2021
Family
4 review
5.0/5
Outstanding
Posted on Jul 1, 2021
Good price and very nice place 🙏
Response from Property: Dear superior room, We are happy to read your wonderful review of your recent visit to our resort, and we hope to have another opportunity to welcome you at any time. Sincerely, Sammy Onali General manager
Miaoxiaojie
Superior King Room with Sea View
Stayed in Nov 2023
Couples
2 review
3.7/5
Posted on Nov 6, 2023
This is the second Mövenpick hotel I stayed at during my trip to Jordan. Overall, it is not as good as the one on the Dead Sea, especially the service. When I made the reservation, I clearly stated that this trip was for our anniversary. The hotel did not make any decorations, and the front desk did not express blessings to us. Not only was it unenthusiastic, the room was even occupied on the first night because of the tour group that arrived that day. Yes, I changed the double bed room I originally booked into a twin bed room. This is completely different from the service at the Movenpick Hotel on the Dead Sea. I will not recommend my friends to come here, I am very disappointed!
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Akram
Stayed in Jan 2024
Family
4.0/5
Very Good
Posted on Jan 30, 2024
Though the check in was uneasy, all else was great. The staff were incredibly helpful and courteous. Aqaba is a beautiful, clean and friendly city that we always enjoy coming back to.
Simon
Stayed in Dec 2023
Other
2.0/5
Posted on Dec 1, 2023
Check in very slow and 1 desk open, rooms dated and need investment, air conditioning noisy and not very effective
Paul
Stayed in Nov 2023
Family
4.0/5
Very Good
Posted on Nov 14, 2023
Great location in Aqaba as the Hotel sits across from the water with a second level enclosed causeway that connects to the waterfront pools, restaurants and sandy beach. The hotel is well appointed with great staff and amenities. In fact, my son was seen by the hotel’s doctor and treated within 30 minutes of our call to the front desk - excellent attentive service.
Verified traveler
Stayed in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 12, 2023
Wonderful stay at a very well-run hotel with excellent amenities. Spacious suite that the receptionist gave us as a free upgrade. Helpful unobtrusive staff. Used the lap pool every morning and enjoyed the beach in the evening. Food excellent.
Itay
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 18, 2023
Perfect Hotel! My stay at this hotel was truly impressive. The staff's hospitality was excellent, and they went above and beyond to ensure that my stay was a positive experience. They were always friendly, courteous, and ready to assist with any questions or requests I had. The room I stayed in was exceptionally pleasant. It was clean, well-organized, and equipped with all the necessary amenities. The bed was comfortable, and the atmosphere in the room was soothing and enjoyable. The room amenities included entertainment options, a television, comfortable chairs, and more - everything needed to feel at home. The hotel is located in an excellent location. It is close to restaurants, cafes, shops, and tourist attractions. I had easy access to explore the beautiful and captivating city. Overall, I had a fantastic stay at this hotel, and I'm sure I will return in the future. I highly recommend this place to anyone looking for a pleasant, clean, and well-located accommodation.
Anna
Stayed in Aug 2023
Other
5.0/5
Outstanding
Posted on Aug 2, 2023
We had such a lovely and relaxing stay in this beautiful hotel! The staff was so friendly welcoming and professional; our rooms were amazing! We enjoyed swimming in the Red Sea as well as in the swimming pools; the restaurants served delicious food. The inside of the hotel and the outside are stunningly beautiful!! I wish we could have stayed longer!
Michelle
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 1, 2023
We love our stay at the Movenpick in Aqaba, Jordan. A true 5 star experience.
amirah
Stayed in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 7, 2024
Very good value for the price
Deborah
Stayed in Apr 2023
Friends
4.0/5
Very Good
Posted on Apr 9, 2023
It’s a nice resort with a lot of potential. It was extremely clean and especially my room was spotless- love the housekeeping staff. While the restaurant and front desk staff were fantastic, they were understaffed in the afternoon and evening every day I was there, which meant waiting excessively long times to get a drink and meals during peak hours for happy hour and dinner and check in time. The staff was very gracious to go as fast as possible. The resort needs to look into short staffing and also some other things like the room temperature could not be cooler than 25 degrees when it was very hot outside making it too warm to properly sleep. Also the pool attendants and landscapers were not very accommodating to guests. Landscaping was spraying for bugs during the midafternoon right around guests. That is toxic chemicals which should be done very early morning or at night.