"The hotel itself is in a beautiful location. All the staff are friendly and helpful. The buffet is good (unfortunately not every day, seemingly depending on occupancy). However, what was extremely bothersome was the loud slamming of doors, even at night (3:00 AM). And generally, the entire building is incredibly noisy. My room door (210, without a seal) rattled in the wind. Even during breakfast, the kitchen door in the restaurant constantly slams. The hotel should rename itself "Slamming Door." 🛑 I personally would not recommend this hotel. ⚠️"

"Kempinski Aqaba is a good hotel, but my daughter was vomiting the entire night after eating at their Lebanese restaurant — they clearly messed with the food there. Let’s be honest: yes, this is probably the best hotel in Jordan outside Amman. Good location, sea access, solid building. That’s the baseline. Now the reality. After dinner at the Lebanese restaurant, our daughter got severe food poisoning. She ate a very basic kebab — nothing exotic — and was vomiting all night. This strongly suggests old or reheated food. For a hotel of this level, this is unacceptable. Whatever they are doing in that kitchen, it is not safe. Avoid this restaurant. Service overall is weak and poorly trained, with one clear exception: a woman at reception in a red suit. Professional, organized, calm, and efficient. She arranged our diving perfectly within two hours, last minute, everything flawless. Unfortunately, she seems to be the only person in the hotel who actually understands hospitality. One professional cannot compensate for an entire untrained team. Breakfast is chaotic and uncomfortable. Long lines for eggs (15 minutes), long waits for simple tea, small selection, many staff, very little efficiency. The gym is a joke: tiny, badly equipped, and absurdly located above the lobby, so any noise is immediately heard downstairs. Proper training is basically impossible. Bottom line: Yes, Kempinski is the best option here. And yet we got food poisoning, weak service, and poor design decisions. If this is the best, the bar in Aqaba is extremely low."

"Nice hotel, delicious breakfast, panoramic windows overlooking the ocean"

"The hotel is generally excellent, but a little tired. It is worth considering: in winter the swimming pools are open until sunset, there is an indoor jacuzzi and baths (separate for men and women; open until 23:00). You can bring one bottle of alcohol and sealed grocery items into the hotel. You cannot bring food from restaurants outside the hotel."

"Not a bad hotel chain. They have their own private beach. However, check-in is at 4 PM."

"I recommend it, a beautiful hotel."

"Hotel accommodation and conditions are good"

"Such a nice hotel"

"I ve tried zenya restaurant which is super from food and service especially Mohammad hassonh and yanak and Ahmed gamal"