Swati Hotel

All complaints to the boss. We booked one room and were given another. They spat and wanted to pay extra so as not to argue. But the price was quoted at 3000 more than this number was on sale at that time. There was no desire to endure and agree so much. Fortunately, they changed the originally proposed closet without windows and a balcony for a room of 15 kV. 25 meters instead of the booked ones. As a result, the room ended up with a sewer smell, no cleaning, no change of towels, and a rusty refrigerator. When booking, please check in advance which room you will get! In the photo/description and in reality there are two big differences. The only pluses are constantly hot water and friendly restaurant staff. The photo shows the room that we were offered as a 25 m2 deluxe with a balcony, which we booked. There is no smell of luxury here)))

Terrible hotel. We arrived after a long journey, having paid for a Deluxe room, we were offered to check into a room on the first floor opposite the reception. I was shocked by this bug infestation, indicating to my comrades at the reception that we had paid for a Deluxe room and were moved to the 2nd floor. The room has no balcony, there is a ****hole inside. I asked again for another number, they said wait tomorrow. Well, ok, I think we’ll restart somehow closing our eyes. I went to get a beer and met our guys who asked how they liked the hotel. They said that they had to pay an additional 2,000 rupees per day to be accommodated on the top floor, which was more or less normal and had a good view. Returning with beer, I was crazy about the drunken Indians who had staged a disco right under the window. This was the last straw. I went to my comrades at the reception to de***d a new room, they had only one answer - tomorrow. I asked for a refund and that I wouldn’t live with them - they called the elder and he started offering a super room right away. I didn’t even want to look, we took our things and moved to an excellent hotel 1.5 km away, not on the shore, of course, but clean, beautiful and quiet. These deceivers said that they could not return the money because the booking site would not return it, please contact them there and we will confirm. I wrote to support there, they frowned for a day and wrote that the hotel had received a refusal. Okay, but I rested and lived like a white *** for seven days. In general, I do not recommend dealing with this bedbug.

We visited in April 2023. For an additional payment of 5,000 rupees, we were given a room on the 3rd floor with an ocean view and a private balcony. There was no TV, but there was a kettle, a refrigerator, an air conditioner, a fan. There was no interruption in hot water, there was no cleaning, there were a gecko and a 13-centimeter locust) But this is not our first time in Goa, so we are already used to it. The hotel is good, clean small local area. 7 minutes walk to the sea. 2 minutes walk to the main street. everything is nearby, everything is close, in November 2023 we are flying to the same hotel again. I recommend.