Faustino Gran Relais & Chateaux
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Area Metropolitana de Ciutadella
Faustino Gran Relais & Chateaux
Health Protected
Carrer de sa Muradeta, 22, Area Metropolitana de Ciutadella, Balearic Islands 07760, Spain
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With a stay at Faustino Gran, you'll be centrally located in Ciutadella de Menorca, steps from Cathedral of Menorca and within a 10-minute walk of Puerto de Ciutadella de Menorca. This luxury hotel is 6.3 mi (10.2 km) from Cap d'Artrutx Lighthouse and 6.5 mi (10.5 km) from Aquarock Waterpark.Show More
We Price Match
4.5/5Great·Cleanliness: 4.5
All 51 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolDivingSnorkelingSaunaSpaMassage RoomFitness RoomPrivate ParkingAirport Shuttle Service
All Amenities
Surroundings
Airport: Menorca Airport
(46.1 km)
Landmarks: Puerto de Ciutadella
(<100m)
Landmarks: Cathedral Ciudadela
(110m)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
5
Double or Twin Deluxe Premier with Access to the SPA
Has window
Non-smoking
Daily Housekeeping
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9
Double Room
1 Double bed
Has window
Non-smoking
Daily Housekeeping
Check Availability
7
Double or Twin Superior with Access to the SPA
1 Double bed or 2 Single bed
Has window
Non-smoking
Daily Housekeeping
Check Availability
8
Double Or Twin Petite With SPA Access
1 Double bed or 2 Single bed
Has window
Non-smoking
Daily Housekeeping
Check Availability
5
Junior Suite SPA Access (3 Adult + 1 Child)
1 King bed
Has window
Non-smoking
Daily Housekeeping
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5
2 Bedroom Suite SPA Access (3 Adult + 1 Child)
Has window
Non-smoking
Daily Housekeeping
Check Availability
10
Suite Suite with Terrace with Access to SPA
1 King bed
Has window
Non-smoking
Air Conditioning
Minibar
Sea View
Toothbrush
Check Availability
9
Single Room
1 Single bed
Has window
Non-smoking
Air Conditioning
Private Bath
Minibar
Toothbrush
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Guest Reviews(51)
4.5/5
Great
Verified Reviews- Cleanliness4.5
- Amenities4.5
- Location4.5
- Service4.5
Guest User
June 26, 2023
Al mio arrivo mi è stato comunicato un upgrade della camera. Struttura bellissima e staff molto gentile
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Guest User
April 22, 2024
We stayed as a couple and loved both the hotel and island. The staff were very helpful and the room was great value for money. The breakfast was delicious and the spa is the cherry on top.
Guest User
April 14, 2024
First I want to say that the ******* we experienced were taken into account by the hotel manager upon checkout and I really wish I could give 5/5 Good things include the amazing location and grounds. The building itself if stunning and decorated beautifully. We even managed to check in hours before normal time. However it lacks the finesse for a full 5* experience. We had to seek out staff for service for food and drink every time. We also had to search for spa staff too. The spa is ‘basic’and is over priced by local comparison. The TV in our room didn’t work. We also asked for help with one of the sockets in the room which never arrived. Room wasn’t the cleanest (floors and finger marks). There are a number of small but nonetheless important lacking details for the cost of the hotel that you would expect covered.
Arnaud
November 3, 2023
Quel rafinement !
En plein centre de Ciutadella, une splendide batisse avac patio arboré et piscine. Decoration tres raffinée, petit dejeuner somptueux, chambre magique avec vue sur le port. Meme le Spa creusé dans la roche est sublime. Certains pourraient etre genés par le bruit des fetes alentours maus c'est le prix à payer pour etre au cebrre de cette superbe ville. Bravo à l'equipe internationale qui sont de vrais pro du service.
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Verified traveler
September 20, 2023
The Faustino Gran is a beautiful property, with lovely staff. But it was let down by a consistently chaotic breakfast service, and a food a beverage offering that generally did not live up to the price-point or what you would generally expect from a R&C hotel. The breakfast service was understaffed for the number of guests, making it consistently hard to get seated and order a coffee, and on more than one occasion hard to get a table prepared with cutlery or a menu. This was consistently the case over a five night stay - we decided to skip breakfast on the last morning because (despite our lovely waitresses) it just took too long every day previously. We had high expectations of dinner, which we booked on our first night, but despite the lovely staff and setting we were very disappointed by the standard of food - far from good enough for the price and out of sync with the generally excellent standard in Ciutadela. Rice was seriously undercooked, burrata salad way too cold, as if pre-prepared and taken from the fridge. Similarly, it was sometimes hard to get drinks from the cocktail bar due to staffing, no pool-side service, and the same classic cocktails varied depending on who made them. There are noise issues in the rooms facing the port, where we stayed. While the port nightlife is out of the hotel’s control, investment in better sound proofing would help. Despite these issues, the hotel is beautiful, well located, with helpful and friendly staff who did their best.
David
September 1, 2023
Très bel hôtel dans une bâtisse idéalement située au port de Ciutadella.
C’est beau, le service est excellent, les petits déjeuners sont parfaits. Bref c’est précis et irréprochable
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Guest User
November 23, 2023
An absolute gem of a hotel. I couldn't recommend this hotel more. Stylish, discrete, friendly, intimate and full of surprises. The room (Number 52) we stayed in was fantastic (aesthetics and size wise), breakfast was delicious and the staff were fantastic. This hotel is beautifully designed. An absolute must if you are going to Menorca and well placed for some fabulous beaches (though you will need a car and expect a brief walk) and great bars and restaurants. Finding the car park is the only problem, especially if you arrive after dark, but once you have found it then there are no more issues.
Guest User
November 4, 2023
Menorca is a beautiful island. Faustino Gran is a beautiful hotel, settled amongst cobbled streets of Ciutadella and beautifully restored. Breakfast was served in the courtyard and was a selection of local meats, cheeses, fruits and pastries with a hot breakfast offered cooked al'acarte. The staff were attentive and the GM wanders around welcoming guests to the hotel and wishing them a lovely day. A nice touch for a 5 star boutique hotel.
Guest User
October 29, 2023
Hôtel logé dans un beau bâtiment ancien dans le centre de la ville, à deux pas du port. Hôtel avec du charme. Très belle chambre spacieuse et très propre dans un immeuble séparé (80 mètres) Accueil et service très aimables Agréable piscine. Petit défaut: peu ou pas de service à la piscine: ex: personne pour prendre des commandes.
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Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 2 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.5/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2014
- Number of Rooms: 48
With a stay at Faustino Gran, you'll be centrally located in Ciutadella de Menorca, steps from Cathedral of Menorca and within a 10-minute walk of Puerto de Ciutadella de Menorca. This luxury hotel is 6.3 mi (10.2 km) from Cap d'Artrutx Lighthouse and 6.5 mi (10.5 km) from Aquarock Waterpark.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an attached winery, a sauna, and a fitness center. This hotel also features complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy Mediterranean cuisine at Agua, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the swim-up bar or one of 2 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Make yourself at home in one of the 48 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an attached winery, a sauna, and a fitness center. This hotel also features complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy Mediterranean cuisine at Agua, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the swim-up bar or one of 2 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Make yourself at home in one of the 48 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Indoor Swimming Pool
Outdoor Swimming Pool
Diving
Snorkeling
Sauna
Spa
Massage Room
Fitness Room
Private ParkingAdditional charge
Airport Shuttle ServiceAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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