Dusty rooms with gravel/dust in every nook and cranny. You get the feeling that you don't want to step on the skirting board in the room. There is no heat in the bathroom, so when you finally get the room cold, the bathroom is even colder. Sealant between the tiles is missing in certain places. Stained sofa. The staff smile and are pleasant. It said evening meal was included when booking several times, but it was not without some further explanation
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