La Residence Arles Centre

Amazing lady at the front desk! Went over and beyond to help us! Truely azing Thank you!

Truly exceptional in style and location

We booked a Deluxe Duplex room, which had bunk beds, living room kitchen, bathroom and a separate bedroom with full ensuite bath. Very spacious room with all amenities needed to cook meals, small fridge & dishwasher. Beds were very comfortable, clean towels and AC cooled the rooms off in no time. 2 grocery stores right across the street. Staff were very friendly, helpful and wonderful to have on sight laundry available for guests after 7. We fell in love with Arles and will certainly be back to Le Residence!

Lots of challenges to begin with. Our reserved parking lot was occupied at our arrival (and once more during our stay). They asked us several times per mail about our arrival time even though we had given the information. No hot water so we needed to change room (but we negotiated a discount). One day they forgot to clean the room and coffee was not replenished (we needed to ask for this on a daily basis). Room was nice and well located, but all in all too expensive.

La Residence is in a good location in Arles, but apart from that the only good thing I can say about our stay there was that the receptionist, Joscline (?) was very pleasant and helpful. Three of us stayed in the large apartment with glass roof on the ground floor. Before we even entered the apartment the courtyard and glass roof looked very unkempt. I appreciate it was early autumn and leaves were falling but the glass roof was nearly covered in leaves and was also quite dirty, which made the glass veranda area rather dark and dismal (see photograph). As this provides the only natural light to the main area of the apartment it made the whole place even darker than it otherwise would have been. As soon as we opened the door we could smell damp and there were de-humidifiers working in both rooms. There were visible signs of damp, such as skirting board crumbling (see photograph). Every time you went from the main bedroom into the bathroom, you of necessity brushed against the wall in the narrow opening and, part of the lower wall crumbled onto the floor (see photograph). Apart from the appearance this meant that you were walking on grit in the bathroom. The shower drain in this bathroom was very slow to clear and so the shower overflowed after even a very brief shower. There was evidence of poor workmanship as when you unplugged an appliance/charger some of the electrical sockets came away from the wall. (See photo) The second 'bedroom' was partially separated from the main area by a large bookcase. While there were 2 bathrooms, there was only one very poorly ventilated toilet, and this was located off the main living area (and second sleeping area). Not very convenient, particularly at night. In addition there were a lot of mosquitoes in the apartment. We were very glad to leave. We loved Arles, but not this place.

Lovely spot in Arles. Perfect location. Kind hosts. Well-appointed and comfortable apartment. We enjoyed our stay very much and don't have anything constructive to share. A couple of quick notes to align expectations that may be helpful: - Parking was a 5-10 minute walk away, across the bridge. Easy to park, secure garage. -No lift, just stairs, so be prepared for that -Perfect location to explore all of the city -Everything one needs for cooking meals -Across the street from a grocery store, 6-7 minute's walk to the weekly. outdoor market, and next door to a coffee shop and great breakfast restaurant.