Riviera Hermitage

The property is good but *** they will make you beg them for refund of security deposit with lame excuses like I'm in a party, ohh i forgot.... The amount is 10k which they are supposed to return back within 4 hours of check out.. They'll give you each other's number and no one is gonna respond... Beware..

It is awesome property and has great vibes...value for money I would surely recommend to all specially with family and kids....beware from taxi stand people within the premises...don't take any bike or car on rental from them....they find some excuse and do not return the security deposit

Agoda takes booking for this property thru their platform and sends confirmation emails, shows that the booking is confirmed and ‘Payment for this booking will be collected by the property’, this has been the message on Agoda website online until the morning of the day of check-in, i.e. Oct 20, 2021. On the day of check-in I'm told by the arrogant property point of contact, Vikas, that he had allotted the apartment that i had booked, to someone else since i had not contacted him, saying AGODA does not provide the contact number of the customer, to the property owner; ridiculous isn't it (if this is agoda's policy) OR the property owner is lying thru his teeth (if this is indeed not agoda's policy). go figure out for yourself. I was stranded with family without a place to stay for the night, due to the false commitment by Agoda and the irresponsible behavior of the property owner. I had requested Vikas if he can arrange any alternate as I had already reaching Goa and he flatly refused, saying he had given the apartment to someone, most likely for a higher price. I had to spend half a day of my vacay to find alt place to stay for the night. Agoda, Vikas - Good job in making money from this models; providing a confirmed booking to customer and cancelling the booking to sell at higher cost. I later had stay in this place thru another booking made for one day later at a higher cost, since it was the only available place last min, & trying out due to a reco, (proves comment above)

Amazing property. Someone who's around North Goa should definitely book this one without looking for any further options. It's a beautiful property and located near to all the go to places in Goa. Special thanks to Bharat for always being available with respect to any queries. Overall a superb experience. Definitely coming back!