Palacio Sant Salvador

We stayed here for 2 nights & absolutely loved Arta. The hotel took a bit of getting used to! Quirky doesn’t mean comfy! We arrived at 1pm to find the door locked & no way of getting in. Fortunately another couple saw us struggling & gave us a code to enter. We wandered into the hotel & found a gentleman sitting in a small office with a window opening. The greeting was pretty minimal & we were told that the restaurant was closed hence the locked door. We said we sphere here for a room & were to,d our room wouldn’t be ready for another 15 mins. We wandered into town & returned 2 hours later to be given a room on the top floor. There wasn’t a lift & my hubby had just had a new hip so he was going to struggle up 2 floors of many stairs! I was so embarrassed that a lady had to help us up with our luggage, the gentleman at reception said that he too had a bad hip. On entering the room it looked really quirky & a bit of a wow. Having lived in the room the wow disappeared. It was actually pretty uncomfortable. A bed with no headboard that wasn’t against a wall meant that the pillows kept falling off. The 2 level wooden flooring meant a very careful visit to the loo during the night! The bathroom was a bit dated but did have a large shower. A full fridge meant no place for our wine to cool. The balcony was carpeted with fake grass which was in need of repair & the loungers were starting to rust. One of the loungers was housing a few wasps in its leg who became agitated when moved! Breakfast was ok. A minimal spread with the offer of eggs. The market is obviously German as staff spoke German & all other guests wee German. Service was minimal throughout our stay. To sum it up, we felt like a bit of an inconvenience but useful to fill a room. In fact, there was little hospitality offered at all.

The hotel was unusual, unique and very comfortable. The staff were very friendly and helpful

the place is full of charm but could do with some investment. the rooms are large and very clean. the bathroom we had was huge. the breakfast was basic but adiquate the staff where happy and helpful. the location is perfect at the top of the most stunning town on Mallorca.