Quality Inn Asheville Downtown Tunnel Rd Reviews

The hotel overall was good. The location was convenient to all the things I wished to frequent. The staff was mostly friendly and the breakfast was pretty good.

I booked and paid for a room through this site. Upon check in I was informed that they would not allow me to stay there . They said they don’t rent to “locals”. I am not a local, I live 30 miles away. Trip.com is a professional and efficient business. They refunded the money immediately. Much appreciate for great service with Trip.com! Jennifer Jiampietro

Good hotel. Breakfast is average.

Staying upstairs was a pain bc the limited ways to get up there and our room where no where near convenient 222 and 226 - the car was downstairs obviously but then you have to walk much further to the right or left To get to the stairs and then continue to walk further to the far right or left from the stairs… just a pain. No convince with that. Check in was a lot longer then it should have been - we had to wait over 10 min before they even started ours. Only 1 person in front of us and they never even acknowledged us at all.

The side of the property we stayed on was a little loud with just general road noise. We’ve stayed here before and noticed it then also. The rooms are also a little dry. My partner and I both woke up with dry lips and throats. Like a desert lol. Our shower also leaked a little. We were in room 225. For the price of the room and the location. It was fine! Overall very good and we would stay again. It’s a very easy drive to downtown, clean and the staff is very nice.

The heater/ac in the room would run and cut off. We tried to find a sweet spot where it would stay on but the temperature did not seem to affect it. Made it a little difficult to sleep at night without TV on to mask the cutting on and cutting off.

I liked the overall look of the room; TV remote w/channel guide was easy to find. Sadly no basic, stepbystep explanation was attached explaining how to enter numbers, change channels....when I tried it didn't work; thus had to rotate channels to determine, precisely, was being offered. Also, a bit of attention to heat/cool system seemed to have been missed. Unit seemed to come on/off much too frequently,,,,,,resulting in more noise than desirable.

Modern look. Very clean. I can't say anything stood out, but I would stay there again. The cost was reasonable.

Our room was on the back of building where it was quiet which was suggested at check in. My husband has a rollator walker that wouldn’t fit through a narrow bathroom door. The front desk was able to put us in handicap room which was great.

Well renovated hotel !! Very clean and neat Front desk was really nice and professional. To be recommended !!

room clean Woman who checked le in very friendly and helpful when i needed to change rooms

The "breakfast consisted of little more than white bread and weak coffee. Be careful the base of the tub is tapered slope with no matting. Very slippery.

The breakfast could have more options. Parking at times was tight, when the back park area was full it was hard driving through the lot.

Room was nice but we could hear people talking outside at 4;30 am..noisy. Breakfast was very disappointing,notuch to eat..toast,waffles coffee and juice..could have used more choices..like yogurt,fruits,bagels etc..