Diplomat Hotel by AG Hotels Group
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Astana

Diplomat Hotel by AG Hotels Group

Health Protected
29/1 D.Konaev street, Astana, 010000, Kazakhstan
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A stay at Diplomat Hotel & Business Center places you in the heart of Astana, within a 10-minute walk of Kazakhstan Ministry of Foreign Affairs and Bayterek Tower. This upscale hotel is 0.7 mi (1.1 km) from Transport & Communications Ministry and 0.7 mi (1.1 km) from House of Ministries.Show More
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hotel overview picture
Last booked 21 mins ago on our site
3.5/5Cleanliness: 3.6
All 6 Reviews
Amenities
Indoor Swimming PoolSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeBarRestaurantMeeting RoomMulti-Function Room
All Amenities
Surroundings
Airport: Nursultan Nazarbayev International Airport
(13.9 km)
Train: Astana Railway Station
(9.0 km)
Landmarks: Baiterek
(350m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Standard Double Room with City View
11

Standard Double Room with City View

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Room Details
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Presidential Suite
25

Presidential Suite

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Room Details
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Junior Suite
13

Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Room Details
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Standard Double Room with Bayterek View
10

Standard Double Room with Bayterek View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Toothbrush
Room Details
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Suite with City View
1

Suite with City View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Toothbrush
Private Toilet
Room Details
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Standard Twin Room with City View
15

Standard Twin Room with City View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Room Details
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Senior Suite
31

Senior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Room Details
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Guest Reviews(6)

3.5/5
Verified Reviews
  • Cleanliness3.6
  • Amenities3.5
  • Location3.6
  • Service3.6

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. CAD 1.64). Trip Coins can be used to save instantly on room rates.

Alexandr
December 28, 2021
Отель устарел. Не помешал бы ему апгрейд в целом.
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Guest User
November 7, 2021
Хорошее местоположение, но старый отель. Уступает сетевым 4 звёздочным. Завтраки слабые.
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Guest User
August 23, 2023
The hotel is to bad to rent in despite the location the room is dirty and the staf is bad in their job especially one employee name Aseel she is bad in her job as respiration and the room service staff is bad in their job and they don’t change the used towel
Guest User
August 23, 2023
ادارة القندق ضعيفه جدا و الموظفين لا يتقنون الا لغتهم و لا يعرفون اساسيات العمل مع السائح انا سافرت كثيراً و وجهات متعدده لم يسبق لي ان طلبت وسادة او غطاء للنوم و ردوا علي بعد طول انتظار لايوجد كيف لفندق مصنف بهذا التصنيف ليش لديه وسادة للنوم بالاضافة الي الاثاث القديم المتهالك و السجاد في القندق متسخ و خدمه الغرف ضعيفه جدا لا يتم تغيير الشراشف و لا استبدال الفوط المستعمله و لا يوجد كلنكس بالغرفه و عندما تطلب منهم اي خدمه لا احد يستجيب حتى الشنط لايوجد خدمه لانزال الشنط و لا يوجد عامل للشنط و الفندق لا يراعي ذو الاحتياجات الخاصه.
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Guest User
June 13, 2023
Приехали в Астану на 2 дня в командировку. Выбрали отель исходя из расположения - в центре. И по фотографиям показался нормальным. На деле - ужас ужасный. Хуже отеля, да еще и с претензией на 4* я не видела. Номера жутко обветшалые, обо отходят, в ванной сантехника старая, ржавчина, на полу на ковровом покрытии прямо посередине - огромные заплатки, за тумбочкой мусор лежит - бумажка или обертка, ей богу смешно..... везде по потолку по плинтусам - невооруженным глазом видны огрехи, потертости, грязь, которые даже особо не пытались спрятать. Телевизор не работал - позвали мастера. Светильник в ванной не включался. Вода в ванне протекает - лужи. Про завтрак я молчу - это не завтрак - все бедно - каша, блинчики, ну и яичницу еще могут приготовить. Выбора особого нет. И опять же какая-то небрежность и неприбранность в общем зале и на столе. В общем, видно, что в отеле слабый управленческий состав и держат всех слабо и на "отвали". Слава богу, только 1 ночь ночевали - не более.
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Guest User
April 3, 2022
Мебель старая, напольное покрытие в пятнах, до ресепшен вечером не дозвонилась, на завтрак ни чего горячего не было, выбор скудный, на чайных чашках налет, еле выбрала во что налить не вкусный кофе. Обслуживание оставляет желать лучшего. Цена абсолютно не соответствует качеству.
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Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 7 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
US$5.75 (approx. CAD 7.91) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.6/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2008
  • Renovated: 2015
  • Number of Rooms: 80
A stay at Diplomat Hotel & Business Center places you in the heart of Astana, within a 10-minute walk of Kazakhstan Ministry of Foreign Affairs and Bayterek Tower. This upscale hotel is 0.7 mi (1.1 km) from Transport & Communications Ministry and 0.7 mi (1.1 km) from House of Ministries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at La Terrazza, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Astana? This hotel has 721 square feet (67 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a train station pick-up service.

Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportNursultan Nazarbayev International Airport
Distance to Airport13.92KM
Nearest Train StationAstana Railway Station
Distance to Train Station9.04KM
Average Price FromCAD242
Hotel Star Rating4