Best Hotels near Centro De Compras Bonanza, Asuncion

I arrived on 12 th of march after flying over from europe. I spent the day exchanging money, had a tour around Asuncion, had dinner, and afterwards I just wanted to sleep. But sleeping is a no go in this hotel, because there is this bar Acuarela on the top, where the swimming pool is. And they play music so load, that the walls are shaking. I went up there to complain, but the music up there is so load, that you have to stick the finger in yout ears, and nobody understands you or wants to understand you anyway. I was really, really tired, but the basses were too loud. I tried to relax, but how can you relax with basses imitating fast heart beats. I hoped the music would stop at 12.00 o clock, but it did not. Then I hoped it would stop at 1.00 o clock, but it did not. Then I hoped, it would stop at 3 o clock, but the music went on and on even harder than before. The discjockey probably is deaf. At 5 o clock I finally gave up hope, and got up, as I had to leave the hotel at 8 o clock anyway. Eventually I went down to have breakfast, where the next disappointment waited for me: No breakfast buffet at all, but just one waiter, you have to wait for. Eventually he finds the time to ask you what kind of coffee you want. And then you have to wait again, and all you get is a very small breakfast ( 1 small croissant, 1 slice of cheese, 1 slice of ham, jam and your coffee). Conclusion: Go somewhere else if you want to enjoy a good night s sleep. Avoid this hotel as it is not a hotel but a discothec.

We checked in and were given a room at the front. We had been up since very early in the morning and were tired by early evening but the room was very noisy due to a nightclub next door. We went to reception and asked the man on the desk to be moved to a quieter room - he told us the hotel was full and there were no rooms available. He really wasn't interested in what we had to say. We went back to the room and tried to sleep but the noise carried on until almost 6am. The room was also very shabby, dirty and run down. In the morning we went back to reception and a very helpful lady not only gave us the choice of rooms but also upgraded us to a suite. This room was at the back of the hotel so very quiet and very large; however the room was very grubby and run down- the net curtains were filthy along the bottom and the bed covers had stains on them. Swimming pool area is fine but only about half a dozen sunbeds and no shades for them though there are some tables and chairs to sit at. Breakfast was good. This hotel has the potential to be a lovely hotel but it needs a lot of upgrading and cleaning - they also need to get rid of the man on reception as he really isn't interested in the customers who are paying his wages.

The hotel is relatively new and has a great location. We were very carefully received with a very beautiful smile and could also immediately accommodate the room. The beds are very comfortable. The washing of the toilet makes noise like a alarm system which needs to be fixed. Unfortunately, the pool was not useful because work was done and there was a closed event. For the high price I found this not justified. That's why the point deduction. At the fitness room there is still air upwards. It is beautifully located in the upper floor. Breakfast was proper. There was a lot of fruit but no yoghurt or quark. The staff at the bar was very friendly.

Cuando hablo de atención al cliente en mis clases o mis consultorías, me refiero a estas cosas Comienzo por decirte que me hospedé en Asunción desde el 4 al 6 de abril El dia 5 fui a desayunar y dentro de las opciones disponible había un plato que me llamó la atención: unas albondigas. Las probé y realmente estaban exquisitas (se parecían a las que me hacía mi madre cuando era pequeño, hoy tengo 66 años ya). Cuando se acabaron una señorita se encargó de reemplazarlas por otra fuente y cuando pasé junto a ella cuando lo hacía, la felicité por el sabor y la calidad de las albóndigas. Lo cual agradeció. Al día siguiente me volví a dirigir a desayunar deseoso de seguir degustando las albóndigas pero para mi sorpresa no había (el hotel cambia el menú periódicamente). De todos modos todo el desayuno estuvo exquisito, claro. Cuando me retiré, al pasar por el lobby, estaba la señorita del dia anterior junto con la recepcionista y le comenté que no había podido repetir las albóndigas porque no estaban disponibles. Ella se excusó y me explicó lo de la rotación del menú y me dijo, con una sonrisa, que seguramente en mi próxima estadía podría volver a comerlas. Salí a hacer mis cosas y volví para almorzar en el hotel previo a mi check out. Elegí un plato para hacerlo. Estaba almorzando cuando se me acerca el mesero con un plato y con una sonrisa me dice ”Señor, esto es cortesía del hotel y de la chef”. Agradecí y miré de qué se trataba no sin cierta sorpresa, dado que tampoco soy cliente habitual como para merecer esa atención. ¿Qué había en el plato?: Sí, mis albondigas!!! La señorita que he mencionado en varias oportunidades, era la chef de nombre GUADALUPE AGUILAR, quien con una sonrisa me miraba detrás de la barra y luego volvió a sus quehaceres. ¡Me quedé con la boca abierta!!! Felicito a Guadalupe por su gesto, felicito al Hotel por confiar en personas como ella. No tengas dudas que esa experiencia la comentaré en todos los ámbitos en los que tenga oportunidad, ya sea en mi círculo de conocidos, en mis clases de la universidad, en mis conferencias, en charlas con mis clientes y seguramente también en mi blog como un gran ejemplo de lo que significa la atención al cliente. Si en el mundo hubiera muchas más personas como Guadalupe Aguilar, no tengo dudas que sería un mejor lugar para vivir. Me parece que es una historia que merece llegar a tus oídos. Porque no es casual que la gente tenga esa actitud. Alguien le seleccionó, alguien quizás le habló sobre cómo lograr sacarle una sonrisa al corazón del cliente y todos merecen mi reconocimiento y felicitaciones. es el correo que le envié al Gerente General del Hotel Aloft de Asunción del Paraguay por una experiencia que tuve en el hotel fue una experiencia increíble, y eso que uno se llena la boca hablando de esto.. pero vivirlo (y recibirlo) es distinto

The hotel is comfortable, accessible, the service is very good, the buffet is good, the service is excellent the attention is always friendly. The food and room service is very good, the drinks well prepared The restaurant and breakfast service, always with a smile Graciela and very attentive Miracles

We found this hotel on TripAdvisor of course, and were in town for business from abroad. Although this review is a little late—we stayed multiple times in 2021 in Jan and May/June—they operated flawlessly during the pandemic, and even remembered us when we came back months later! They have a Juan Valdez cafe in the lobby, which was appreciated as a coffee lover :) The rooms are spacious and modern, and the beds so comfy. We hope to return. Muchísimas Gracias Hotel Hub Asunción!!

Our stay at Sheraton started on the wrong foot although it might not have been the hotel’s fault. My Marriott Suite Night Award request was approved but when we arrived at the hotel we were told that suites were fully booked and they had no idea why my SNAs went through. So we stayed in a club room for the first night but were moved to the presidential suite on the second night and which was highly appreciated. The first room was an old generation Sheraton room: rough carpet, shower in tub, subpar soundproofing, toiletries were unbranded local stuff, also the bathroom door did not close properly and there was no lock. One positive was that the bed was unmistakably a Sheraton bed = comfortable. The presidential suite was equivalent to 4 normal rooms in terms of size according to the floor plan. It was still a fairly aging room but with the extra space it was very useful to us including our 18-month daughter who was very happy and could run around. Service was quite good during our stay with various staff members addressing us by name which is not that common at a hotel of Sheraton level which is not supposed to be considered luxury like Ritz Carlton or St.Regis. One manager was quite visible during our stay, she welcomed us at check-in, she was greeting guests in the restaurant for breakfast in the morning, same during happy hour in the lounge, and she also stopped by before our departure when we checked out. I also received an e-mail after our stay to inform us that they found one item in the room and asked if we wanted to send someone to pick it up. Most hotels don’t even bother with a “lost and found” service so kudos to Sheraton Asuncion. Regarding dining, happy hour in the lounge and breakfast in the restaurant were above average, and the in-room dining menu and prices were quite good relative to what we could find in the city including in the large shopping mall next door. I also noted that wifi was blazing fast at 350+ Mbps, one of the best I have seen anywhere in the world – not the kind of hotel where I would have guessed this to be the case. Overall this is not a new and modern hotel but when judging a hotel I always compare to the local competition. The other choices I noticed are an Aloft, an Ibis, a Holiday Inn Express, and a Crowne Plaza. Except for the latter I don’t think there are any other international hotel chains remotely close to the level of Sheraton and given the good service and dining, as Marriott Bonvoy Elite I would return to Sheraton.

Early check in [at noon on a group tour] was very much appreciated after long flights yesterday. The bed is hard which I like. Everything is clean save for the black hand print behind the nifty chair. No tea and coffee facilities in the room is a real negative. While there is java [coin operated; good grief] in reception, that area does not have the comfortable feel of the hotel across the road. There’s a stocked fridge which went unused like stocked fridges I have seen elsewhere in the world. The pool and Negroni bar on the 15th floor have a striking setting. Frustrating that area only opens at 0900; no sense. Even worse is when I tried to access the area at 0915 it was still locked; somebody did not get the memo. Four elevators certainly helped. The main floor restaurant Takuare’e was the breakfast venue, an ample buffet. The restaurant is quite large, as the hotel has some 300 rooms. For visitors, the surrounding area does have some nice neighbourhoods to walk but the city’s historic center is a cab ride away. Maybe the hotel did not completely live up to its name but it is a good option.