Pyramisa Island Hotel Aswan

Very dissatisfied, very poor sanitary environment, the bathroom smells, the room is very dirty, and I booked a twin room but only one person can stay there. There was no reminder when booking the room. The front desk charged me 27 dollars more for changing rooms, and then 15 dollars more when I left. Finally, they gave up after I said I had already paid. I don't know whether they should add 15 dollars or 27 dollars. I am very confused. It is a very bad experience.

The hotel environment is very good

The room is on the first floor. It is said to be newly renovated. The facilities are OK. The scenery is nice. It is alone on the island. There is a shuttle boat 24 hours a day (passing by the old waterfall). The breakfast is average.

The house is rather dilapidated

The check-in experience is very poor. First of all, the hotel decoration is more than 700 yuan a night, which is not even as good as the 150 yuan express hotel in the county town in China. Don't be deceived by the outdoor decoration. The interior is very old, the door can't be opened for a long time, many equipments are broken, and the bedding is also very old and pilling. Secondly, the price of the hotel is very different between locals and tourists. It is specifically for tourists, and it is not ruled out that it is only for Chinese people. We stayed for two days. My mistake was that I made a wrong reservation when I booked it. It was booked for one person. I was asked to make up the difference of 70 dollars for one person on the spot. If the platform booked a room for two people, it would only cost 200 yuan. It was completely a sit-down price. It was two o'clock in the morning local time. I communicated with the hotel and the front desk for a long time, and I also communicated with Ctrip, and I could only pay according to this price. Then I tried to cancel the second night. I rebooked, but it didn't agree. There was no way to communicate. In short, it is recommended that everyone must confirm the number of people in advance to avoid stepping on the pit. Finally, the Nile River is beautiful and the temple is shocking. Aswan is full of scammers. Taxi drivers charge exorbitant prices. People who seem to want to help you are mostly for tips. We even met someone who helped us with directions and then asked for cash. After we agreed, he took 200 yuan from our wallet and then replaced it with 10 yuan. The trust between people has been completely destroyed.

Very bad hotel. The service can be said to be systematic garbage. It took three hours to check in. The front desk service was very slow and indifferent. There were many dead corners in the room and the hygiene was not good. The hot water was very small. The shower gel and shampoo were of poor quality. The mattress should have been used for 10 years. There was a deep pit when lying down. The bed had a wheel shaft and it would move horizontally when lying down. There were few breakfast dishes. The beef sausage only had starch but no meat. The oil drainage facilities were very poor, and the whole restaurant was filled with oil smoke. The only good service was the clerk in the shopping store. Maybe they could have a better attitude because they could make money...

The environment is good, but the facilities are very old. The service staff was very enthusiastic when I checked in. However, after calling the room service for a long time, they did not bring slippers and other necessities. At the same time, it was uncomfortable to have no hot water in the room.

The room was like a domestic guest house in the 1980s. The sheets and quilts were not clean. The lobby was luxurious and the balcony had a good view, but the room was terrible. Another point is the problem of Ctrip itself. For prepaid orders, hotels will ask you to show the receipt that you paid to Ctrip. But I showed him all the materials provided by Ctrip and he didn’t recognize them. And after booking, Ctrip changed three confirmation numbers one after another, which was very strange. I spent a long time wrangling at the front desk in the middle of the night before I was allowed to stay.

The public areas are ok but the rooms are extremely bad for a hotel. Located on Pyramid Island, search for this hotel's pick-up point on Google Maps, which is opposite the EgyptAir office. It takes about 10 minutes to get to the hotel by boat, which is equivalent to a free tour of the Nile River, but the wool comes from the sheep, and such a bad room is worse than a hotel in a domestic town that costs 100 yuan a night. Moreover, the front desk service was terrible. I booked a Nile River view room, but was given a garden view room when I arrived. After negotiation, I was given a Nile River side view room. And I suggest you not to book in advance. Booking more than 900 pairs in advance. I checked that I only needed 700 pairs that day, and I was so angry that I spurted out blood. It’s better to find a B&B in Aswan.