This used to be a great property, our go to every time we went to Atlanta. Something has changed over the last six months with the staff. People are now rude, and not as hospitable as before. I consider this a luxury hotel based on their room prices and the last couple of times we have stayed, it has not felt very welcoming. The property is beginning to look very rundown, rooms are breaking apart, the amenities are quite honestly not worth what one pays for this hotel. I hate to say it, but in 1/3 of the cost you can stay across the road at the Embassy suites with more hospitable staff, better amenities and visually more appealing, with identical views from much nicer and more updated rooms. Save your money here and spend it on shopping or food instead.