Guest User
June 1, 2024
Comfortable bed, Nice bathrooms, Ac wouldn't go below 65, Parked in the garage dint use the valet, was easy to navigate, this is a large hotel, great views in a nice area. We had a late night snack and drink at the Americano restaurant in the lobby on the first night. The hotel was always busy with one event or another, but the staff were available and friendly, The pool was open, if you want food or drinks poolside you have to call in an order there is no physical bar there so there is a long wait to receive your order, In addition the hot tub was not hot. On the 26th or 27th floor is a lounge, upon checking in I was told about the lounge where during the day you can get breakfast, snacks and soft drinks and relax with views of Buckhead. What I didnt realize or perhaps didn't hear or understand was this lounge comes at a cost of $100 a day, for your money there is also food and alcoholic beverages served in the evening. This service wouldn't have mattered to me as I was attending two dinners across town over the two nights I was there, we only stopped in the restaurant downstairs when my wife's flight came in 7 hrs late and all other options were closed, I did go up and have a can of Coke and a cookie....what turned out to be a $100 can of coke and a cookie, because I had been charged, the hotel did remove one days access from my bill. What I didn't see was how they were monitoring who was using it except fro key card elevator use, so be careful when checking in to avoid the up sale, unless you want to use it fro evening drinks...in which case go for it.