AC Hotel Atlanta Downtown

very good hotel. accessible and easy to go everywhere

Wonderful place

I booked a stay at AC Hotel Atlanta Downtown to participate in the Hot Chocolate Run. I knew from information on the website it was close to Centennial Olympic Park, but I was really excited when I saw how close! I needed to change my reservations the day of arrival, and had no issues making changes even though I'm sure they were seeing an influx thanks to the race and other activities. We were warmly welcomed by the valet service upon arrival and had no issues checking in quickly. All associates working the front desk were very attentive and inviting. Ms. Tracy checked us in and was an absolute gem during our stay! Race day was cold and upon returning to the hotel, Ms. Tracy had hot chocolate with marshmallows out for guests as they were entering or leaving the property. The double queen room was very nice and easily accommodated three adults. The bathroom was absolutely beautiful and had a mounted shower head and a rain shower head. I used the rain shower head and it was awesome! My only "complaint" was that the bed looked more comfortable than what it truly was, but it did not deter me enjoying my night's sleep or my stay in general. The property is also walking distance to other great sites in downtown. I truly enjoyed our stay and plan on returning to take advantage of it's central location.

Overall this was a good stay. I would rate it a 3.5 because it is slightly better than average. Gabriel at the front desk provided a warm welcome. He acknowledged my platinum status and offered me rhe water bottle welcome bag. I would have declined and taken the points had I known there were two bottles of water already in the room. He did help with an issue, for which I was very appreciative. I was only staying one night as I was in town for business. I had a king room which shared by others is small. It was clean and enough for me but definitely would need something wirh space to sit and spread out if my husband was wirh me. I did have the buffet included with my rate and took advantage of it the next morning. There were plenty of options, including tast scones. I'll be honest and say I expected them to be horrible Starbucks quality but mine was soft on the inside, hot and tasty. The staff that checked me out were pleasant as well. The only con was a bag of trash and towels remained in the hallway before my room from the time I arrived until I left. I reported it to rhe front desk upon leaving. The attendant apologized and immediately called someone in housekeeping. It's a good location and I would stay for business again.

The front desk (Mimi, Tracy and Gabriel in particular) and bar staff (Lisa, Hunter, Bianca) and every one else whose names I regretfully forget, are gems. This hotel lucked out with its staff. I have never felt so welcomed and cared for anywhere else, and I travel quite a bit. I would rate this hotel much more just because of the people.

Staff was friendly and professional

Near to the main city attractions.

Everything

Breakfast selection is not good, not worth the price. Hotel is great and staff very friendly.