This hotel was not prepared to host a convention. Restaurants and Grab and Go coffee shops were out of products early in the day. I visited the bar and grill 3 times. The weekday service was horrible, but we lucked out and our Friday evening waitress was excellent. On the first two occasions food delivery took over 45 m in an empty restaurant, orders forgotten, items added to tab, and 10 minutes after receiving tab we needed to find the waitress and insist on paying the bill (she wasn't serving other customers, we watched her wandering/dancing around behind the bar). The room light bulbs kept flickering (even after replacement), the door bolt didn't function, the coffee station was not restocked, the wifi connection was horrible (86 mbps), overall the room was dingy, carpet needed cleaning, phones were staticky, no charging ports and only outlet sites in the room.