Signia by Hilton Atlanta Georgia World Congress Center

Our stay was very comfortable, the hotel is absolutely beautiful! The service was ok, as some of the staff were not very welcoming. Those standing at the door (the first face visitors see) stand in a staunch, serious manner, and do not even offer a greeting, smile, nod, nothing. You are not even acknowledged. I guess it depends on who you are. The front desk workers were always pleasant and attended to questions/ requests with a smile. My family and I enjoyed the food at the Nest restaurant, as we ate there several times during our stay. Overall, we enjoyed Signia by Hilton. The only thing I didn’t appreciate was being made to feel that we were not welcomed.

Very nice hotel. Everyone was extremely courteous and helpful.

Beautiful property, great views

Perfect property

Beautiful property. Five minute walk to the State Farm Arena. Very clean hotel. Matthew was very responsive and attentive. The air conditioner did not get to the set temperature, which made the room stuffy. The only minor issue was not being granted a late checkout byJacquelyn. We were told during check-in to just call and inform the front desk on the day of checkout. Other than that the stay was amazing.

In my recent stay at the Signia Hotel in Atlanta, GA, I encountered several issues that detracted from the overall experience, which did not reflect the premium price paid. Firstly, while the property itself is aesthetically pleasing and the valet staff are consistently welcoming, the retrieval of vehicles was notably slow. Additionally, I discovered that a personal item, a pair of Ray-Ban glasses, was missing from my car, unfortunately without evidence to support a claim due to an unplugged dashcam. The challenges extended to the front desk service. The staff seemed under-informed, complicating what should have been a straightforward booking process. My intention to book a consecutive two-night stay resulted in needing to make two separate reservations due to an initial oversight. Despite the availability of the room types I booked, I was initially informed that a room change was necessary, which caused significant inconvenience. The situation was later rectified by the manager, Ms. Humphrey, who was accommodating but only intervened after considerable time had been wasted. Additionally, service delays continued to be a theme; after being told a bellman would assist with our room change, we waited over an hour without follow-up. Such service failures culminated when a fire alarm disrupted our sleep, and a subsequent request for a modest late checkout was denied rudely. While some communications were handled with courtesy, the overall inconsistency in service and the numer

PERFECT

The hotel is amazing and beautiful. Valet and check in/out service was great. The service at the hotel bar restaurant was 50/50. Early is was good later we were ignored and service was extremely slow. We actually got our food before our drinks, including water. The room was really nice, clean, amazing view. The problem was the AC would not cool below 72-73 degrees no matter how low you set it. Even the fan in the AC would barely run no matter the speed you set it to. It was terribly uncomfortable.