SO/ Auckland

Rooms are much too tiny...., with poor space enhancement... welcome staff are great, and very willing to help you for anything. This makes a huge difference, hotel being well located but not amazing.

Great hotel however not the most friendly staff. Breakfast just average. Very near viaduct.

This is hotel is on Gore Street. Very close to Britomart and walkable to the Viaduct and Sky Tower. It’s convenient as Auckland is a very walkable city. Service was amazing. I was greeted by a friendly front desk staff. He quickly checked me in and offered to take my bags up to my room. He explained the facilities of the hotel which was helpful. Once he took my bags to the So Urban Room. He explained the features of the room too. The room was large and had a comfortable king bed with an awesome mattress topper which made for a wonderful sleep. There was a complimentary non-alcoholic mini bar with a selection of water, soft drinks, and juice. There was some mini chocolate bars too. The room has an open concept bathroom too. The bathtub was located in front of the tv. Make sure you close the blinds before taking a bath or shower for privacy. The shower has a rainfall showerhead. It was large space and great water pressure. The toilet is hidden away however doesn’t have a door. Rooms are best for singles or couples as family or friends may find the bathroom layout a bit awkward. There is rooftop bar on the 16th floor called Hi So which has great view of the harbour. On the ground floor next to reception called Mixo. Also on this level is Javalab which is their coffee shop which served Hummingbird Coffee and a selection of cakes and pastries. There is another restaurant on level 15 called Harbour Society. I tried their indoor heated pool and gym on basement level. The pool was nice sized lap pool and appreciated that it was of a nice temperature. There was also a spa and a sauna too. The gym was well equipped with lots of modern equipment. It had a view of the pool so didn’t feel like a basement as well lit. The So Spa is also located on this level. Would definitely recommend a stay here.

Fantastic, friendly service from all the staff. Room very clean and bed so comfortable. Only one negative no power points near the bathroom or mirror. HiSo Bar is great and breakfast had a fabulous selection with more fruit etc in offer this time which was nice to see, definitely something for everyone here with awesome views. Looking forward to our next visit.

I attended the Fluidity: Art & Wine Pairing evening at the gallery and had the most unexpected and amazing sensory experience. Not only were the art and wine thought provoking, but they made me pause for thought and consider the parallels between colours, taste and interpretation. It was intriguing to hear the stories behind their connections. Rachel Rush's artwork was so dynamic and fascinating and so complemented by the Alpha Domus wine. I would also like to compliment Eva, Joanne & Roy (and their teans) for the flawless delivery of such a memorable experience.