Avani Auckland Metropolis Residences

Avani Auckland Metropolis Residences Reviews

Avani Auckland Metropolis Residences

40 Kitchener Street, Auckland, New ZealandView Hotel Details
Avani Auckland Metropolis Residences
Avani Auckland Metropolis ResidencesAvani Auckland Metropolis ResidencesAvani Auckland Metropolis Residences
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Avani Auckland Metropolis Residences Guest Reviews

4.6/5
Great
80 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.5
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All Reviews(80)
Positive reviews(77)
Reviews with photos/video(21)
Awesome stay(27)
Friendly host(14)
Great location(10)
Convenient location(10)
Large rooms(7)
Nice sea view(5)
Many dining options(5)
Negative reviews(3)
Guest User
One Bedroom Park Suite
Stayed in Feb 2024
Couples
3 review
4.5/5
Great
Posted on Feb 9, 2024
Clean room, friendly services, convenient location, easy access to Japanese, Chinese, Korean restaurants or cafes,but gym facility is quite old, anyway would love to stay next time.
Response from Property: Dear Guest,Thank you so much for your valuable feedback. we are excited to hear that you really enjoyed your stay especially the location, cleanliness, amenities and friendliness of staffs etc. We are also concerned on the comment you made on gym facility. we apologies to you as this didn't come up to your expectation and we passed the message to the Building Manager to action. we are also happy to hear that you will be coming back to stay with us and welcoming you back soon.Warm regardsAvani-FOM
Guest User
One Bedroom Park Suite
Stayed in Oct 2023
Couples
15 review
5.0/5
Outstanding
Posted on Oct 24, 2023
The location of hotel is very good. Near to Auckland university and park.
Response from Property: Dear Guest,Thank you so much for your valuable time to give us some valuable feedback. we are delighted to know that you had really enjoyed your stay especially our hotel and its location. we will be excited to see you again on your next visit to stay with us.warm regardsNishad
Guest User
One Bedroom Suite
Stayed in May 2023
Couples
1 review
3.5/5
Posted on Jun 9, 2023
Generally the staff are friendly and helpful front desk. However any help you want you need to come down to the front desk as there aren't any staff serving the rooms. No replenishment of towels, condiments or room cleaning all through the stay. Something the hotel can work upon.
Response from Property: Dear Guest,Thank you for your valuable feedback and your comments about out staffs. Our staffs are always acknowledged by all our guests about the services. Other concerns you have raised is got into our attention and will make required actions.warm regardsNishad
Guest User
One Bedroom Executive Park Suite
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Great staff and location
Response from Property: Dear Guest,Thank you for your valuable feedback. you had given us wonderful score in all the areas and commented highly about the staffs and they are excited to hear that. we look forward to welcoming you again in the near future.Warm regardsAvani-FOM
Jasmine
One Bedroom Superior Suite
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 20, 2024
Loved it heaps
Response from Property: Dear Jasmine,Thank you for your valuable feedback and wonderful score. We are excited to learn that you enjoyed your stay. We hope to host you again in the near future.Warm regardsAvani-FOM
A
One Bedroom Suite
Stayed in Jan 2023
Solo travelers
37 review
5.0/5
Outstanding
Posted on Feb 5, 2023
Great location, good service and comfortable room. Definitely recommend this hotel.
Response from Property: Dear Guest,Thank you for giving us positive and constructive feedback. we are delighted to hear that you enjoyed your stay with us and our location, service standards and amenities.warm regardsNishad
chona_joana
One Bedroom Suite
Stayed in Jan 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Very nice~
Response from Property: Dear chona_joana,Thank you for your valuable time to give us your feedback and wonderful feedback. we hope to host you again in the near future.Warm regardsAvani-FOM
Guest User
One Bedroom Superior Suite
Stayed in Mar 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 17, 2024
I like this apartment hotel very much. The location is very good, close to High Street and Queen Street. Supermarkets and restaurants are nearby. It is also very close to the Sky Tower on foot. The living room and bedroom are facing the Sky Tower. The view is very good. There is a washing machine and Dryer, stayed for 4 nights in a row
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your valuable time to give us such a wonderful review and score. We are more than happy to learn that you really enjoyed your stay especially the view, facilities and amenities nearby. We hope to welcome you again in the near future.Warm regardsAvani-FOM
Anonymous User
One Bedroom Suite
Stayed in Mar 2024
Solo travelers
9 review
4.0/5
Very Good
Posted on Mar 6, 2024
Very nice place to stay, very close to Queen Street. It is very convenient to go to the supermarket. It's very tidy when you open the door. The kitchen has an oven, dishwasher, stove, bread machine, kettle, refrigerator, etc. All the equipment needed in the kitchen is available. Thumbs up.
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6/9
Response from Property: Dear Guest,Thank you for your valuable time to give us such a wonderful review. We are so much excited to know that you really enjoyed your stay with us. we will more than happy to welcome you back on your next visit to Auckland.Warm regardsAvani-FOM
Wowoxiaoshou
Two Bedroom Harbour Suite
Stayed in Feb 2024
Family
23 review
4.7/5
Amazing
Posted on Feb 25, 2024
The night view is very beautiful, you can see the bay view, the room is large, very convenient, the location is also very good, very close to the city, the hotel's storage is very good, I am very satisfied with this accommodation choice.
Original TextTranslated by Google
Response from Property: Dear Wowoxiaoshou,Thank you for your valuable time to give us some positive review. we are excited to hear that you really enjoyed your stay. we will be happy to see you and welcome you again on your next visit to Auckland.Warm regardsAvani- FOM
Anonymous User
One Bedroom Superior Suite
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Overall satisfied Location: Very good. It's only a 5-minute walk from the sky tower. It's also within walking distance to Queen St. It takes about 8-10 minutes. There are many delicious restaurants around the hotel, all within walking distance, including brunch, Japanese food, and Korean food; There is a park directly opposite the hotel. Environmental hygiene: The room is equipped with a washing machine and dryer, which is very convenient for people who need to wash clothes every day. The room is also relatively large and has a living room. Just ask the front desk for disposable items and bring your own slippers. Some rooms can directly see the skytower, while others can only see the night view of the city. Parking: The hotel has its own parking lot 🅿️, which costs $40 per night. There are also street parking and other parking lots nearby. But the advantage of the hotel parking lot is that the parking lot can directly reach the hotel room. We booked this hotel three nights before arriving in Auckland this time. An Indian helped us check in. We wanted two room cards, but were told they couldn't provide them. We were speechless. I returned to Auckland after playing for a few days. I stayed at this hotel for my last night. A white guy helped me check in and gave me two room cards without saying a word.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you so much for your constructive feedback. We are delighted to hear that you enjoyed your stay with us. However, we noticed that you had some concerns about the keys been issued. we take this opportunity to apologise about the same. we had some software issue on that time which we will not be able to generate more copies of keys and issue took nearly three days to resolve. We will be delighted if you give us a chance to welcome you again.Warm regardsAvani -FOM
Guest User
One Bedroom Harbour Suite
Stayed in Feb 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Feb 26, 2024
The sea view room I stayed in had a great view. The location was very convenient and there were many restaurants around. I just needed to prepare my own toothbrush and slippers. There is a park just outside the door, and it is very convenient to cook. The tableware is complete and the dishwasher is very easy to use.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your valuable time to give us some constructive feedback. We are happy to hear that you really enjoyed your stay with us. Every feedback is an opportunity for us to improve and assess ourselves. We are more than happy to host you on your next visit to Auckland.Warm regardsAvani-FOM
VONmengmi
One Bedroom Superior Suite
Stayed in Feb 2024
Couples
4 review
3.5/5
Posted on Mar 3, 2024
The view outside the window is not consistent with the photo. The room basically does not have a balcony, but is surrounded by a half-walled platform on the same floor, severely limiting the view. And it’s not very safe. With the left and right sliding doors, others can enter from the outside platform, and the curtains must be drawn. No privacy at all. And there is an extra single room in the reserved room, which is a bit strange.
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Response from Property: Dear VONmengmi,Thank you for valuable feedback, I take this opportunity to apologize for the inconvenience caused to you during your stay and we were unable to provide you with a top-notch experience as always render. We would like to welcome you once again and please contact the reception immediately if you face any difficulties during the stay.Warm regardsAvani- FOM
Guest User
One Bedroom Harbour Suite
Stayed in Feb 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The sea view room is great, next to Auckland University and Albert Park, not far from Nadu, surrounded by Chinese, Korean and Japanese food
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your valuable feedback. we are excited to hear that you really enjoyed your stay especially the views, amenities, facilities and location. we are always happy to welcome you back to our hotel on your next visit to Auckland.warm regardsAvani-FOM
Guest User
One Bedroom Suite
Stayed in Feb 2024
Solo travelers
24 review
4.0/5
Very Good
Posted on Feb 12, 2024
Facilities: Very complete, but the tears of the times. Metropolis used to be the best apartment in Auckland. Although it is a little older now, its charm still remains. Full of old money style. Hygiene: The swimming pool and outdoor sauna are being cleaned Environment: Albert Park, High street, Queen st, etc. are just outside the door. Very convenient. Service: It can be said that there is no service, because this used to be an apartment, you serve yourself hahaha
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6/7
Response from Property: Dear Guest,Thank you so much for your constructive feedback. We take every feedback seriously and try to remedy as much as possible to give our guest the best experience possible. We look forward to welcome you back in the near future.Warm regardsAvani- Fom