We usually travel for business but our trip in April was with family. Accordingly, we wanted a family oriented, casual, well-located hotel. The Embassy Suites Downtown Austin was all that. The lobby and main meeting areas were large, clean and convenient. The daily breakfast buffet was filled with hot and cold choices, with something for everyone. And the evening reception with snacks and drinks was also very well done. But the most important thing we encountered was the staff, including Jennifer Johnston, who was always there to help in a very personal and professional way. We truly appreciate the time and attention we received on our trip and the people who made it memorable!