Holiday Inn Austin Midtown

Great only their payment system at from desk do not accept union pay debit cards. This to me is unacceptable

One if the reasons I booked a room here was because I wanted a room with a balcony. The balcony was almost useless. Both the curtains and the door were extremely difficult to open and only opened up a little. When we finally opened the balcony door enough to squeeze ourselves out there we found a dirty narrow space with a puddle in the middle.

Gym was being renovated but was able to walk to golds gym across street cause was holiday inn guest liked the restaurant onsite too

I cannot say enough good things about this hotel. After an unfortunate incident at another hotel, I made reservations for a bus full of kids and arrived 45 minutes later. The front desk had our keys, breakfast tickets and rooms already sorted and ready to go. AMAZING customer service. The rooms were clean and comfortable; the pool area was amazingly clean, and they even had nice picnic tables in the courtyard so we could eat outside. We definitely will be back.

The facility is showing its age. The room was comfortable, but... There is a balcony, how quaint. There may have been more scenic vistas when this was built, but the balcony serves no purpose now, except to stick your head out to check on your truck. It was especially blustery when I was there. The wind whipping around the corner had the glass sliding door howling like a ******* house. Next big remodel, I suggest pushing the room out to make it larger, utilizing the balcony for more practical space. And in this day of complimentary breakfast with the obligatory Texas shaped waffles, what's up with the fifteen buck Green Eggs & Ham. It was all very good, but it ain't the Sunday brunch at the Galvez.

On the positive side of the ledger: * the king-size bed was comfortable * the sliding door allowed fresh air * the shower was nice (after camping for a week) On the negative side: * the hotel could use an attentive manager to keep common spaces clean * peeling paint and door panels in bathroom * stained furniture in bedroom * corroded light fixtures * the sliding door was barely operable * the door to the fridge was damaged

Staff was nice and friendly- they made it an easy check in. Room was clean and comfortable!

Our room was not fully stocked. There were no tissues, no ice bucket, no drinking glasses, no coffee pods. A call to the front desk had these items delivered within ten minutes. Otherwise the room was perfectly fine, very neat and clean. Plenty of parking available. Our room was quiet. Neighborhood seemed safe. We found restaurants within easy driving distance.

My company Amazing Art Expo did a Disney, Star Wars, Anime art event at the Holiday Inn Midtown the weekend of Feb 1-3rd and my staff and I stayed at the hotel for 4 nights. I want to first state, the rooms were incredibly clean, comfortable and the beds were very comfortable to a point where I slept better here than I do in my regular bed at home. The parking was plentiful and free and my staff and I felt safe with the surroundings that each night we walked to a restaurant without any worries. In first contacting the hotel about a month prior to the event, I spoke to Angie Mitschke who took the time to go over potential dates and respecting my budgetary needs, Angie worked extensively with me to accommodate our budget and reserve the ballrooms for us. I then proceeded to communicate with Mayra Lopez. Mayra was very adamant about making certain our room setup fit our expectations and her communication with me was outstanding. Despite our move-in date scheduled for Friday morning, Feb 1st, I requested at the last minute if we could unload the merchandise in our truck on Thursday afternoon in order to save time. Mayra and Angie both made this possible which gave us much more time to set up on Friday. This was a very nice add on and was greatly appreciated. The ballroom setup person (unfortunately I forgot his name) often checked in with us to see if we needed any service. Needless to say, the staff went above and beyond expectations. I highly recommend this hotel and I plan to do future business with them.