Holiday Inn Express & Suites Austin South

Great location

At this point of our vacation we were still travelling on public transport, because we wanted to experience the US at street level using local buses/trams rather than staying in the cities or driving everywhere (some think we are mad and possibly there may be some truth to that). I mention this because this hotel is a short drive into the city or 35 minutes ride on a bus after a 15 minute walk to the bus stop, so if you’re looking for an extremely central city location then this may not be your best choice. However, we really enjoyed the relaxing vibe from this hotel and the reception staff were very helpful, friendly and professional. There are a number of places to eat just a few minutes walk away, not a huge selection but enough for a couple of nights eating and drinking. The free breakfast was also a nice addition. We felt safe in the immediate area, the room was clean and inviting. The shower was very good, powerful and hot which is how we like it. If you wish to spend time in the busy city of an evening then an Uber is a very reasonable price back to the hotel. A car would be a benefit if booking here but we would book again car or not. Far enough from the city to be quiet but relaxing and comfortable enough to be one of our better choices during our vacation.

With record cold temperatures, room thermostat does not work.

Service was great. Parking lot was dark when arrived at night

Property is old. Staff is indifferent.

Friendly staff

Stay here frequently. Staff super friendly. Super comfy beds. Spacious rooms and good continental breakfast.

The staff as great! However the smell in our room was horrible! It smell like urine !!!

Quick check in. Friendly staff.