Sonder at East 5th

Great location. Walking distance to downtown. Restaurants and nightlife in walking distance. Apartment was large and pleasing layout. Very comfortable beds and pillows. Nice view of downtown from our windows.

Fantastic spot in a great location. Very nice condo & accommodations. Pool too cold to swim though.

Great spot with comfortable beds, nice kitchen and bathrooms and plenty of room for 5-6 people. Also appreciated the Google Chromecast on the TV

One of the best “hotels” I ever stayed at. Can’t say enough good things. It does have only a chrome cast tv so was worthless and little hard to find but roomy, comfy, and has all the extras you don’t expect in a hotel. And location is perfect.

Loved our apartment at Sonder! The bed was very comfortable. The access was easy. Location was great. I just wished the apartment had a few more kitchen items like a filtered water pitcher or spices or a few things to make staying there for more days a little easier! Also the water pressure was a little light in the shower. But I loved the space itself and the location!

Unfortunately I am having to re-write this review. My review on Google Maps has been deleted. It was honest but obviously did not align with the reviews the property wanted. People want honest reviews, and subsequently properties should own the constructive criticism to improve. Deleting reviews is a sign that they're being deceitful. That said, after my stay; this is not unexpected. On first arrival, the property seemed great. Great location. Slightly difficult to enter (but easy once this is known). The rooms are a great size. The property gets its single star rating on two major flaws. 1. Noise There was so much noise coming from the ventilation shafts at night, that it was impossible to sleep. I stayed at a property on the busiest train line in Tokyo with a train passing every 30 seconds, but even in that difficult property the noise insulation at least allowed me to sleep. Not so in Sonder. 2. How the property dealt with the problem Firstly the property app is terrible. Communication is via an app with staff that feel like they're disconnected both in terms of location and also the fact they show no concern for issues at all. They dismissed the issue, offering solutions that were not really solutions. But to add insult to injury, they said they sent someone to review the noise and confirmed it was not there. This was not possible given the noise was only occurring between the hours of midnight and 7am. If the person that was checking was in the room with me.... the *weird* but just to ensure that they got the idea, I sent through videos that even the cheapest of hotels would have been shocked by. In the end, I had no choice but to leave, book elsewhere and demand a refund for the unstayed nights. ALthough this was done in the end, it was less pleasant and far harder than pulling teeth. Read my review on Sentral 1614. It's a complete contrast and shows what the complete reverse of this property is like.

We’ve booked a Sonder stay in manhattan later this month and unexpectedly needed a one night stay in Austin earlie so chose another Sonder property. Best decision we’ve made in a while. None of the guesswork of an Airbnb and all nicely appointed. Essentially a nice one bedroom apartment with full kitchen and unexpectedly included use of a pool and gym. Highly recommend.

Sonder in East Austin was great for what my partner and I needed! The apt did not exactly match the pictures of the unit we thought we’d get, but it was more than enough for our long weekend trip. The washer/dryer was nice. The bathroom was roomy. The kitchen was a little light on supplies, but we didn’t end up needing much. Opportunities for improvements: the only mirror was in the bathroom, and a tv in the bedroom would have been great. East Austin is a perfect location to stay with easy access to everything we wanted to do. Would definitely stay again.