Scottish Inns Austin Downtown

Nice area and the staff is very nice. The new renovations are very nice

No one was at the front desk upon my arrival. I waited 15 minutes for someone to open the door. The renovated room was unprofessionally done with holes on the wall and an unfinished bathroom. The bed squeaked like it belonged to the 1970s. And I felt very unsafe as if I was going to become missing. Just terrible! Don't let the pictures fool you.

Do not bother…the pillows, sheets and towels were all yellow and disgusting. The pics online make it appear somewhat cute and renovated but don’t be fooled. We asked if we could cancel and get a refund on the last day and they said no so we ended up paying for 2 hotels in Austin for 3 nights because I just couldn’t stay there. And this is the first negative review I’ve ever left but if I can help someone else avoid this hellhole then good.

The place was dirty and with roaches. There are some more in the shower

I found lots of baby roaches in the bathroom. Our sink did not drain properly causing water to flood in seconds of the water running. The bathtub floor had a lot of cracks and the shower curtain rod was halfway broken off so the curtain wouldn’t stay closed, causing water to spil onto floor. The sheets and blankets had plenty of little burn marks and gashes on them. The walls had plenty of shoddily patched up spots where someone had obviously done some sort of damage. Very run down place, just barely worth the low price we paid. If we had known the conditions of the room we would’ve probably stayed elsewhere.

This hotel was absolutely disgusting and very unsafe. See attached photos for evidence of the following items Insides: 1. The room was filthy and smelled very strongly of cigarettes. 2. There were large stains on everything- the bed, the ironing board, the sofa. It was very clear that the sheets had not been changed or washed. 3. Many things in the room were broken- the bathtub, the lamp. 4. The microwave had old food inside it 5. There were cigarette burns on the sofa. 6. There were large tears and rips in the bedsheet. 7. The smoke alarm in my room was covered with a bag. 8. The deadbolt lock was broken and I was not able to fasten it at all. Outside the room: 1. People were drinking and smoking in public areas. 2. There were beer bottles everywhere on the premises- on the stairs, outside the rooms.

I didn’t even check in as soon as I drove in I was scared for my life people on the stairway drinking and smoking there was even decorations on one of the doors and garden chairs of the outside of the door like someone permanently lived there

The absolute best place to stay in Austin. The hospitality and service is unmatched. Friendliest and safest location I’ve ever been to. I was very taken back at first by the hospitality but then realized how genuine and honest they are. Rooms are big, clean, and comfortable. Whenever I’m in Austin, this is where I stay. There’s no other better bang for the buck.