Extended Stay America Suites - Austin - Northwest - Research Park
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Rooms and Guests
1 room, 2 adults, 0 children
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Extended Stay America Suites - Austin - Northwest - Research Park

Health Protected
12424 Research Blvd, Austin, Texas 78759, United States
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When you stay at Extended Stay America Suites Austin Northwest Research Park in Austin, you'll be in the suburbs, within a 10-minute drive of Lakeline Mall and Lake Austin. This hotel is 9.1 mi (14.6 km) from Lake Travis and 11.7 mi (18.8 km) from University of Texas at Austin.Show More
We Price Match
hotel overview picture
2.5/5Cleanliness: 2.5
All 99 Reviews
Amenities
Private ParkingFreeFitness Room24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Austin–Bergstrom International Airport
(33.1 km)
Train: Austin Amtrak Station
(20.2 km)
Landmarks: The Abiding Glory Tabernacle
(600m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

King Suite With Sofa Bed-Non-Smoking
5

King Suite With Sofa Bed-Non-Smoking

1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
Deluxe Queen Studio with Sofa Bed-Non-Smoking
5

Deluxe Queen Studio with Sofa Bed-Non-Smoking

1 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Room Details
Check Availability

Guest Reviews(99)

2.5/5
Verified Reviews
  • Cleanliness2.5
  • Amenities2.5
  • Location2.5
  • Service2.5
Adam
February 18, 2024
Very rude, filthy, No coffee or breakfast. Worst place ever to stay!!! Never again
Amber
January 30, 2024
Nice place
Nenad
January 30, 2024
I know that there's some renovation, but the rooms were in bad condition.
Guest User
April 9, 2024
I would just like to write a review on this hotel and the staff. The assistant manager Donice is very accommodating. She has made our stay amazing. She always is so nice to my family. When we see her, she is asking if she could help us with anything and how we are enjoying our stay. She is always going up and beyond for the customers. I just love this hotel it is so nice and friendly. She is doing an amazing job.
Guest User
April 4, 2024
Donice and staff have been very accommodating and nice during my stay they are friendly and always willing to help. Go above and beyond to make sure the stay is comfortable thank you for all you do here. I would recommend this hotel to stay……..
Carlos
December 1, 2023
Quite possibly the worst experience I’ve ever had in my life. I chose the hotel due to its low cost and proximity to family I was visiting in town, but never in a million years did I think it would be this bad. Used needles in our room, dirty rooms, rude and mostly absent staff. Literally go anywhere else. This place should be shut down.
Breonna
November 12, 2023
DONT WASTE YOUR MONEY Easily the grossest hotel I’ve been to. A motel would have been better and that says something. When we first got there, nobody was even up front he was tucked away in a back room for 5 minutes before coming to help us and was very monotone the whole time. Walking down the hall just smelled musty. The elevator was so dingy I was terrified it was going to break. There was mold covering the ceiling in the bathroom. The entire room smelled like cigarette smoke. I didn’t even want my bare feet touching the floor. The shower itself was nasty. The windows were broken. Everything is worn and outdated. Then outside there was a bunch of sketch people hanging around, making me more uncomfortable. NEEDLESS TO SAY, My boyfriend and I didn't end up staying, luckily we were able to crash with some friends in an Air B&B. If you made it this far, ALWAYS check reviews people because I will not be making that mistake again. Spend the extra money for somewhere clean and safe.
Verified traveler
November 6, 2023
Let me begin by stating at check-in the front desk clerk did everything he could to fix the issues I encountered. Otherwise, this was an extremely disappointing stay. The first two hours there were no lightbulbs in the room. The clerk alerted me that their shipment had not come in and he would check out of service rooms for bulbs. Next, the room key would not work and no it was not next to a cellphone. I had to keep walking to the desk to reprogram the key, sometimes three or four trips. The vent in the bathroom had a very loud rattle, the tub had some kind of residue near the drain and the sink dripped continuously. Every piece of furniture looked like they scavaged it from the side of the road. There was dried condiments stuck to the table and the only chair was disgusting and filthy. The bed was a cot frame not attached to the headboard so the bed lifted every time i got in it. There was hair everywhere and old food under the couch. I will not be staying there again.
Maria
November 6, 2023
Very disappointing. Especially the room looks outdated and not clean. For the price, it is the worst. Not at all good customer service. They offer utensils and when you ask for them they say that they do not have them. Also, you have to request towels and toilet paper. The TV control did not work. Really was a disaster. I deserve credit for that room.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.

Breakfast
StyleBoxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 2.5/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2006
  • Number of Rooms: 120
When you stay at Extended Stay America Suites Austin Northwest Research Park in Austin, you'll be in the suburbs, within a 10-minute drive of Lakeline Mall and Lake Austin. This hotel is 9.1 mi (14.6 km) from Lake Travis and 11.7 mi (18.8 km) from University of Texas at Austin.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features barbecue grills and a vending machine.

A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 120 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Services & Amenities

Fitness Room
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About This Property

Nearest AirportAustin–Bergstrom International Airport
Distance to Airport38.12KM
Nearest Train StationAustin Amtrak Station
Distance to Train Station20.21KM
Average Price FromEUR91
Hotel Star Rating2