Macdonald Aviemore Hotel

We booked the Loch Morlich to attend a comedy evening in June. At check  in told our reservation had only just arrived on their system, despite being booked in April. The Duty Manager was summoned by reception staff as there didn't seem a room available for us at the hotel. We then left. The learning here is don't rely on previous experience when booking hotels. Read recent reviews.

Staff all very welcoming and friendly! Also helpful too! Super and clean room! Lovely comfy bed and bathroom was spotless and looked brand new! Had a fantastic sleep and will stay again ! Thank you for making our night in Aviemore so fantastic :)

On a group tour. Everything handled perfectly for my clients. Beth looking after our needs before our arrival and during our stay. So nice to have that confidence that things will go smoothly. Great front desk team too, very nice stay. Thanks to all.

We stayed at the macdonald aviemore last weekend for our 1st wedding anniversary. There was a couple of issues when we arrived but Jake was brilliant and did everything he could to resolve them and make sure we enjoyed our stay. The room was fantastic and the breakfast was nice too. The swimming pool is really good and there's a huge softplay area for children which I was surprised at. Would definately return and would bring our young son next time. Thanks so much to Jake for making our weekend special 😃

I have stayed at this resort on several occasions now while travelling on business, and every time has been a huge disappointment. On the last three occasions I rang ahead to see if the Italian was open to be told it was, only when I arrived the restaurant was either closed or unavailable due to a large party. On this current occasion again I rang ahead and was told the Italian was closed but the sister restaurant Aspects was open. On arrival an hour ago, I attempted to book, only to be told there was no availability unless I eat immediately. Having travelled for over 9 hours on business and needing to do some work and freshen up I was told they could not get me for food anywhere on the property. I asked if I could have room service, which is showing as an option on the website only to be told it was unavailable. So a cold buffet from local supermarket it is. On my return from the local supermarket I asked for an ice bucket to keep my water cold, to be told they don’t have any. When you paying good money to stay over on business the minimum you would expect is for food to be available, however this is the fourth time now I have been unable to eat at this hotel. I will convey my experiences to the CEO through email, and I will never stay here again, be warned.

Breakfast terrible. Rooms filthy with dust. No manager available. Resort is in a state of disrepair. Quite a depressing hotel to stay in. We will not be coming back to stay here again. Local hotel nearby are a much better option for accommodation. .

Some of the reviews on here seem a bit harsh. It’s a bit faded (a lick of paint here and there and they could make more of the grounds) and at times, understaffed but we had a great time. It was great for little ones and the staff were generally working hard to give people a good time. We had a lovely meal (including fantastic service) at Giuliano’s; and a good dinner (with great service except towards the end when our waitress who was fab, just had too much to do and so it was slow to get plates cleared and get the bill). The food at both places was great. Kids’ activity centre and the evening entertainment were big hits for us. Ollie in the activity centre and the lady who was also in there were great to make sure we knew all the options for the kids and were happy in there. And loads to do in the different activity rooms and soft play etc. We also enjoyed the pool. It got a bit busy one day, as did other areas of the hotel like breakfast, but to be expected with it being the Easter holidays. Enjoyed breakfast - pretty standard selection but was good and decent and good coffee and juice etc and would rather than than more options but lower quality. Staff at breakfast were plenty and replenished things quickly and were clearing plates non stop - I actually didn’t think they needed to clear as much as they did. The dinner element of the dinner, bed and breakfast stay we had was a good offer. And a great location for wandering into Aviemore or to go to Loch and Eilen and elsewhere. And loads to do when it’s wet. We’d go back.