Bristol Hotel

The hotel is in a very good location, close to the old city walls and Avignon downtown train station. It is very convenient to walk to various attractions in the old city. There are also many restaurants and bars nearby.

Good, good, good, good

Very close to the train station, the breakfast is very fresh and delicious, and the service is very attentive and thoughtful

Everything impeccable. Well located on the main street of the historic area of ​​the city. Kindness and great service. Good breakfast buffet

Everything in the hotel is fine, the decoration and sanitary conditions are not bad, but there is a big problem with the front desk of the hotel. Not referring to all the front desk staff, but a tall, thin, middle-aged man at the front desk who was on duty from 10pm to 11pm in 2022 was very rude and returned to the hotel around 10pm on January 7, 2022 At that time, I found that the door was closed, so I rang the bell, but there was no one at the front desk, so I pressed it a few more times, and after a while, the tall, middle-aged man at the front desk came to open the door cursingly, and yelled at me as a customer Shouted, and then even relentlessly argued with me, and then blamed me as a customer for ringing the bell and almost waking up the entire hotel (after reporting this situation to another staff member at the front desk the next day, the staff member said The bell is only displayed on the telephone carried by the front desk and the staff, and the strange thing is that when I rang the bell last night, I didn’t hear the staff asking me to wait for a while, so I pressed more ring the bell a few times). I later expressed that the staff member's attitude made me feel uncomfortable, and the yelling behavior was like treating a **** to which the staff member replied "yes, it is treating a ****". In summary, it’s not as simple as ringing the bell. The staff’s professionalism and dealing with people are obviously not in line with what hotel staff should have, and they obviously feel racial discrimination in the face of different guests. Complaints are waiting for a response from the hotel. Customers who are thinking of booking this hotel must think twice, if you encounter that thin middle-aged man, it may make people feel extremely uncomfortable.

The hotel has lots of charm and the room was large and very clean. But the problem came from more than a certain number of details. - There was mold in the bathroom at the top of the walls. The paint in the bathroom was peeling due to humidity. - The bathroom curtain was torn. - The bathroom window was single glazed, so it was very cold. As there was no heating in the bathroom, you didn't have to wait long to take a shower. - The soundproofing of the room was average, it was possible to hear the neighbors walking. - There was work going on in the hotel, so the peace and quiet was sometimes relative. - The pillows weren't great. (this is a personal opinion) ... As indicated at the top, the hotel has a lot of charm and it is a 4 star, so I did not expect to encounter this kind of problem or services. If the subject of the bathroom and soundproofing were addressed, the hotel would really be perfect.