The G Hotels Istanbul Reviews
The G Hotels Istanbul
Bağlar, Mimar Sinan Cd No: 35, Istanbul, TürkiyeView Hotel Details
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The G Hotels Istanbul Guest Reviews
4.2/5
Very Good
43 review
Verified reviewsLocation4.0
Amenities4.2
Service4.2
Cleanliness4.3
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All Reviews(43)
Positive reviews(41)
Reviews with photos/video(6)
Negative reviews(2)
Jigmed
Studio Suite
Stayed in Nov 2023
Business travelers
5 review
Posted on Dec 6, 2023
Far from city center
Response from Property: Dear Jigmed,Thank you for sharing your comments about G Hotels. We sincerely appreciate your feedback. It is very important for us to know your views and valuable comments. We are ready to do our best to serve you better every day. We will be pleased to welcome you again on your next trip.Best RegardsHotel Management
Guest User
Junior Suite
Stayed in Jul 2023
Family
1 review
Posted on Jul 5, 2023
AC Air conditioner not working
Refused change room, thay kow the ac not working, but thay give us room
Thay send gust fan this your option no ac
:)
Response from Property: Dear Guest,Thank you for stayıng ın our hotel and Thank you kindly for bringing this to our attention. However, we have investigated the situation very carefully and would like to inform you that we take these situations very seriously indeed. There were ıssues wıth the AC temperatures ın some rooms on the fırst floor, But we have already repaired them, AC wıll be workıng ın all of our rooms, so hopefully if you return to us, you will be able to enjoy the room wıth maıntaıned temperatures. Yes, there were ıssue wıth the A/C but we would hope that when there ıs a problem we really try to solve it during the guests stay, SO, Accordıng to the busıness of the hotel at that tıme we couldn't change the room, but we offered the Fan to ensure that guest leave us feeling happy and relaxed. We hope you’ll visit us again soon so we can share more posıtıve experience.Kınd Regards,Hotel Management
Mustafa
Superior King Room
Stayed in Nov 2023
Couples
2 review
Posted on Nov 23, 2023
if you have your own car this hotel location is quite reasonable, good choice for business trip, but for traveling istanbul quite far.
i want to appreciate to cleaner Havva, she was very smiley all the time and kept our room clean and keep asking for our needs.
in general i had a pleasure stay in the hotel.
Response from Property: Dear Mustafa, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your trust again. We hope to see you again soon with another pleasant experience. Best Regards, Hotel Management
Muzaffer
Superior King Room
Stayed in Oct 2023
Business travelers
1 review
Outstanding
Posted on Oct 6, 2023
Perfect for price for great hotel. The hotel has a good location.
Response from Property: Dear Muzaffer,It's great to hear that you found the hotel to be perfect in terms of price and appreciated its good location. We’re proud to delivergreat value to our guests so we’re delighted that you found our service to be well priced. We hope you’ll visit us again soon.Kınd Regards,Hotel Management
caganix
Superior Room
Stayed in Mar 2023
Business travelers
38 review
Outstanding
Posted on Jun 23, 2023
It's a great hotel with an amazing skyscraper view if you take one of the rooms from the residential tower. Rooms are clean, location is great.
Response from Property: Dear Guest,We are delıghted that you had a great experience at the hotel and enjoyed the amazing skyscraper view from the rooms in the residential tower. Having a clean room and a great location can definitely enhance the overall stay. Thank you for sharing your positive feedback. We hope you’ll visit us again soon.Kınd Regards,Hotel Management
Guest User
Superior Twin Room
Stayed in Aug 2023
Friends
4 review
Very Good
Posted on Sep 7, 2023
Everything was Perfect
Response from Property: Dear Guest,Thank you for your posıtıve feedback on our page. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Kınd Regards,Hotel Management
Guest User
Superior King Room
Stayed in Feb 2024
Couples
1 review
Great
Posted on Apr 17, 2024
perfect
Response from Property: Dear Guest ,Thank you for sharing your wonderful rating of the G Hotel. The biggest compliment we can receive is to earn your trust again. We hope to see you again soon with another pleasant experience.Best Regards,Hotel Management
Guest User
Studio Suite
Stayed in Nov 2023
Solo travelers
1 review
Posted on Nov 23, 2023
After the shower, the entire bathroom flooded, the silicones did not work, there were food crumbs on the seats, the toilet paper in the bathroom was wet, the food was delicious.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for choosing to stay at the G Hotel Istanbul. We are deeply sorry for your experience with us. We have taken note about your observations and have passed this information to our respectıve department to improve on these. Usually our technical service department is maintainıng it regularly. We would like to thank you once more for your visit and we hope that any future visits would be much more to your liking.Best regards,Hotel Management
Onur
Superior King Room
Stayed in Sep 2023
Friends
1 review
Outstanding
Posted on Sep 2, 2023
We were very pleased. When you look at the price and performance, it is perhaps the best FP hotel to stay in Istanbul. Thank you.
Original TextTranslated by Google
Response from Property: Dear Guest, It was great to have you with us at G Hotel. Thank you very much for commenting that you were satisfied with your stay and our price and good services. We would be proud to welcome you again as soon as possible. Best Regards, Hotel Management
BAKR naseer
Junior Suite
Stayed in Oct 2023
Couples
17 review
Outstanding
Posted on Dec 28, 2023
Beautiful hotel. I tried the junior suite
Original TextTranslated by Google
Response from Property: Dear BAKR,Thank you for sharing your wonderful rating of our Hotel. The biggest compliment we can receive is to earn your trust again. We hope to see you again soon with another pleasant experience.Best Regards,Hotel Management
Guest User
Superior King Room
Stayed in Jan 2024
Family
1 review
Posted on Jan 10, 2024
It's not very clean. Even though we wanted a non-smoking room, they gave us the first smoking room. Then, when we noticed the smell and wanted to change it, they changed it. The bed is comfortable. The curtains block out the sun and the wind coming from the window very well. However, even though the air conditioner was on all day and it was 30 degrees, it could not heat the room and we were cold.
Original TextTranslated by Google
Response from Property: Dear Guest,
Thank you for sharing your comments about The G Hotels. We appreciate your feedback. It is very important for us to know your opinions and valuable comments. We are ready to do our best to serve you better every day. We will be happy to welcome you again on your next trip.
Kind regards
Hotel management
Yazan Ahmad
Superior King Room
Stayed in Sep 2023
Solo travelers
3 review
Posted on Sep 21, 2023
Was very good but bathroom stinks
Original TextTranslated by Google
Response from Property: Dear Yazan,Thank you for your review as well as for your stay at our hotel. We would like to inform you that we have not received a complaint from you for the smell of your bathroom, we always tend to the complaınts of our guests immedıately to solve any of their issues. We hope that next time we could share a much better experience. Kind Regards,Hotel Management
Genc
Superior King Room
Stayed in Nov 2023
Solo travelers
9 review
Outstanding
Posted on Nov 19, 2023
A very nice hotel. I stay here every time I come to Istanbul. An excellent business with clean and comfortable rooms and friendly staff.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your wonderful rating of our Hotel. The biggest compliment we can receive is to earn your trust again. We hope to see you again soon with another pleasant experience.Best Regards,Hotel Management
M.Can
Superior Twin Room
Stayed in Oct 2023
Couples
3 review
Posted on Oct 2, 2023
Our 3rd stay. There were problems with the cleanliness of the room. Headboards, door handles and coffee table tops were not clean. When we asked for housekeeping, we had to call 4 times, we were told that it was redirected, we waited for housekeeping for exactly 1.5 hours before we could lie down because we were tired from the road. The person who came was a friend from Sinop. I don't think I was responsible for anything in the room. I used the pillowcase because he couldn't make it. Then I took care of it all myself. There was no soap, I asked for soap and he brought shampoo. It is obvious that it does not have its own department. I will come to your hotel next week and if the same problems continue, unfortunately we will have to change it. Thanks also to Can Bey for his interest in solving our problem.
Original TextTranslated by Google
Response from Property: Dear Can,
Thank you for your understanding and feedback. We apologize for the inconveniences you experienced. You can be assured that necessary steps will be taken to improve your experience. We will work to make the necessary improvements in this regard to provide a better accommodation experience for you.
We hope you have a more positive experience on your future visits and would like to welcome you again.
Kind regards,
Hotel management
Andrey Moscow
Superior Twin Room
Stayed in Aug 2023
Family
10 review
Posted on Sep 5, 2023
The hotel is not bad, but it’s far from everything, the air conditioners don’t work (not enough power), the lights often go out (for the same reason)… Breakfast is good, the staff is normal, cafes, a pharmacy, a beauty salon are all present in the hotel and that’s a plus… Thank you))
Original TextTranslated by Google
Response from Property: Dear Andrey,We are delıghted to hear that you enjoyed our servıces provıded at the hotel. We always aım to provıde the best to our guests. On the other hand, we would lıke to sıncerely apologıze that the locatıon of our hotel was ınconvenıent to you And also, we are sorry about the aır condıtıonıng problem you have faced durıng your stay. Please note that we have already maıntaıned the aır con ın the room that you have stayed ın. We hope ın the future we could share more posıtıve experience.Kınd Regards,Hotel management
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