K7232BKamandab
June 5, 2024
Beautiful hotel on the outside, staff are all great especially the historian on reception, full of interesting knowledge! The hotel chain really need to invest in this hotel, it’s full of history but your rooms really let you down! They were clean, but so run down! I felt really disappointed! It needs painting new bathroom suits especially room 13, valences on the beds, headboards that don’t bang, you need to change the mattresses! In the corridors the walls all need painting! You let the staff down. As they are so enthusiastic!