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The place is too good with peaceful environment, this was our 3rd trip at the same property, but this time since there were kids we stayed in the ground floor room with the sitout. Rooms need paint work, a. C's vents were missing, toilet seats were not attached to the w. C, it was detached. Seriously need to do the maintenance. Otherwise the property is the best ! hope in our next visit we would like to see the change. Thanks

Location is great and the care taker is very helpful and humble. Loved the place in the rainy season

Unfortunately, my stay at month serene hotel was far from satisfactory due to several concerning issues. Despite paying a significant amount for the room, i encountered untrained staff who struggled to address various concerns effectively. Initially, there was a misunderstanding about an extra 500 rupees charge for a/c after the initial payment of 3000 rupees, though no actual charge was incurred, it caused unnecessary frustration. Additionally, the promised wi-fi service was consistently non-functional during my stay, depriving me of an essential amenity. Moreover, the tata sky service was also malfunctioning, requiring a two-hour wait for repair, which significantly impacted my overall experience. This delay contributed to a less-than-ideal impression of the hotel. To add to the disappointments, when i ordered tea in the morning, i was informed abruptly that the kitchen would be closing at 10:30 am, which was an unexpected and inconvenient announcement. Collectively, these issues contributed to a regrettable and unsatisfactory stay. I sincerely hope that the management addresses these concerns promptly to ensure a more seamless and pleasant experience for future guests”

It's a wonderful place to stay. It boasts beautiful surroundings and offers excellent amenities. Children can also enjoy themselves here. Staying at this place truly gives you the feeling of being in a complete hill station.