Anonymous User
February 1, 2023
The location of the hotel is close to the jungle, the room is damp and musty, the overall cleanliness and details are unsatisfactory: the fruit plate is broken and still delivered to the guests, the mosquito net is broken, the bed sheets are not cleaned, the mold on the wooden screen and furniture is not cleaned well It is still used in the guest room (the hotel said it was washed but there are traces). The first night of our stay, the hot water for the bathtub and shower was cold for an hour, and the water in the bathtub dried up with gray mud stains. The hotel said that they didn't know why this happened. Although they upgraded the room for us in the end, their impression of Como was really discounted.
On the first night of staying in the new room, animal feces were found in the toilet and the sofa next to the swimming pool in the morning. The family members said that they found small stones in the walkway outside the door ringing in the early morning. When they woke up, they saw a big snake on the pool sofa outside. It was probably along the pool-outdoor bathroom- The toilet comes in. Fortunately, the glass doors of the bathroom and toilet are sealed, otherwise it will enter the big room. The hotel responded that we were the first guest to report a snake, saying that it might be the feces of a big gecko... Anyway, Como in Ubud is really not worth the price to live, and the food quality in the restaurant is not good Well, the poor quality of the room was one of the major regrets of this trip.
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