Ibis Bali Kuta

Ibis Bali Kuta Reviews

Ibis Bali Kuta

Jl. Raya Kuta No.77, Kuta, Kec. Kuta, Kabupaten, Bali, IndonesiaView Hotel Details
Ibis Bali Kuta
Ibis Bali KutaIbis Bali KutaIbis Bali Kuta
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Ibis Bali Kuta Guest Reviews

3.7/5
27 review
Verified reviews
Location3.8
Amenities3.6
Service3.7
Cleanliness3.7
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All Reviews(27)
Positive reviews(24)
Negative reviews(3)
AfzalAli
Standard Double Room
Stayed in Dec 2023
Family
2 review
4.0/5
Very Good
Posted on Dec 28, 2023
Room size okay but no fridge in the room and tea quality poor . No swimming pool.
Response from Property: Dear Valuable Guest,At first we would like to thank you that your stay with us is met with your expectations overall. Indeed we did not have refrigerator and swimming pool as facilities which has been described well in our official website. Should it is still not met with your expectations, we do regret. However, we do hope having another chance in serving you better in your future trip.Regards,Priyatna Widjajasoekma
Guest User
Standard Double Room
Stayed in Jan 2022
Business travelers
50 review
4.0/5
Very Good
Posted on Jan 8, 2022
Enjoyed
Response from Property: Dear guest, thank you for your positive review. We look forward to your early return. Best wishes, admin
พัชรียา
Standard Double Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 29, 2024
Accommodation near the airport, close to the beach, good service
Original TextTranslated by Google
Response from Property: Dear Valuable Guest,Thank you for the time you have spare during share this stay experience. Really glad in knowing that your stay with us was pleasant and you were enjoying our strategic location. Therefore, feel free to let us know if you have plans to Bali as we will be more than happy welocoming you back with another pleasant stay.Regards,Priyatna Widjajasoekma
Anonymous User
Standard Double Room
Stayed in Aug 2023
Solo travelers
4 review
4.5/5
Great
Posted on Sep 21, 2023
What makes it delicious is in front of my favorite restaurant, Warung Laota. Close to many tourist spots and very accessible. The ibis standard is the bottom line. Complete amenities, parking space is also available so if you rent a car there is parking space.
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Response from Property: Dear Guest, Thank you for giving a positive review of your stay with us. Glad to know that you enjoyed your stay with us. Therefore, we hope that you will not hesitate to come back to stay with us on your next trip. We will be happy to welcome you. Sincerely, Priyatna Widjajasoekma
Guest User
Standard Twin Room
Stayed in May 2024
Friends
9 review
3.2/5
Posted on Jun 1, 2024
Average room, old facilities
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Response from Property: Dear guest, Thank you for taking the time to share your stay experience with us. We understand that you were disappointed with our service, especially upon your arrival at the hotel. Please accept our sincere apologies. This is definitely not our standard. We will take immediate corrective measures to prevent this problem from happening again. We hope that we can provide you with better services next time you stay. Looking forward to your next visit. Thanks. Sincerely, Hotel Management
Guest User
Standard Twin Room
Stayed in Dec 2022
Business travelers
65 review
3.0/5
Posted on Dec 8, 2022
The room is small, the breakfast is simple, the price is ok, the sanitation is not very good
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Response from Property: Dear guest, Thank you for taking the time to share your stay experience with us. I understand that you were disappointed with our service, especially when you arrived at the hotel, please accept my sincere apologies. This is definitely not our standard. We will take immediate corrective action to prevent this issue from happening again. We hope that we can provide better service when you stay next time. Looking forward to your next visit. thanks. Sincerely, Hotel Management
Elfinawati Irawan
Standard Double Room
Stayed in May 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on May 14, 2023
Pretty fun
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for giving a positive review of your stay with us. Glad to know that you enjoyed your stay with us. Therefore, we hope that you will not hesitate to come back to stay with us on your next trip. We will be happy to welcome you. Sincerely, Priyatna Widjajasoekma
nartot
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 28, 2024
The location of this hotel Is near Ngurah Rai International Airport, and it is just several minutes distance by car. It is also near Krishna and Keranjang The room is great, my room is near the water dispenser. The air conditioner works well and the water dispenser works well. The wifi also works well. The staff is nice.
Response from Property: Dear Valuable Guest, Let us do thank you first for sparing your time in giving us this pleasant stay feedback of your recent visit at ibis Bali Kuta. It was a very pleasure for us in knowing that you are enjoying, impressed with our facilities and specially our indeed, strategic location. There are many shops around and culinary experiences. Therefore, we do hope that you will have no doubt in staying back at ibis Bali Kuta in your future visit. Regards, Priyatna Widjajasoekma
Flowercitybandung
Stayed in May 2024
Family
3.0/5
Posted on May 10, 2024
i never know as an accor member the response of ibis kuta is not as per i used to get as an accor member. perhaps they dont even notice tht i place order from accor app. i find a bit difficult to use my accor facilities and almost like insisted to have it because im eligible to have it and of course tht deliver unpleasant feelings. once they see my accor digital card then please understand that im eligible for the facilities offered as a member. the rest is ok, the receptionist keep smile even when they cant provide the things i asked. the food according to my girls who take the breakfast at hotel said the taste need to improve. the location of course strategic fr the airport. because i saw many flight crews stay there. however still as an accor member i expect more. we have been stay at much better hotel from accor club and they give us much better appreciation as accor member. i hope i didn’t put comments on different ibis in kuta bali however this is my feed back and please make sure no insect at the buffet section thts would be much better. Guys , you can deliver much better than wht i have last time. the porter of course nice with his useful info about the place to go in bali, too bad i forget his name. FYI good to have durian vendor close to your place thts good point they are offering reasonable price and sweet durian fr bali
Response from Property: Dear Wulan Trena, At first, we would like to thank you for being Accor loyal member as you are our precious Silver member. Also thank you for the time you have spare during share this stay experience of yours at ibis Bali Kuta. Regretfully in knowing that your stay was not as expected. We have noted some points that has been highlighted by you especially for the member's benefit. As the information that I gathered, we already granted you welcome drink during your arrival, the late check out and the free breakfast using your digital voucher which we need to cross check first at the beginning. For the upgrading room, we are not eligible to do that as we did not have any higher category during that time. We will of course highlighting your input also related with the insect as we will coordinate it with the third part we are coordinating too. Hope that we could have another chance in serving you better in your future trip. Feel free to let us know should you have any future staying plan at ibis Bali Kuta soon. Regards, Priyatna Widjajajsoekma
DRLuxury
Stayed in Mar 2024
Business travelers
4.0/5
Very Good
Posted on Mar 8, 2024
After a very bumpy start with a terrible room without a working a/c they actually made it up to my top tier member habits and lived up to the expectations. Very nice treatment and especially Agus or Argus? was absolutely reliable, friendly and professional. The hotel has one big issue: they don’t have a/c neither in most of the hallways nor for the breakfast areas. Eating food at 38C is not everyone’s delight. The rooms need renovation and the doors are paperthin so forget about a good night‘s sleep. The motivated and friendly staff certainly saved this place from more negative reviews.
Response from Property: Dear Mr. DRLuxury, We do thank you for the time you have spare during share this stay experience with us. We do glad that our team hospitality could relieved your stay experience which might not as our standard served and was happened suddenly out of our control. We will for sure passing it through your compliment to the mentioned name. We have noted some of your input to be considerate and taking the best possibilities that we could as we strive to serve the best to our guest. Hope that we could have another chance in serving you again in your future trip. Regards, Priyatna Widjajasoekma
TheXpectoPatronum
Stayed in Mar 2024
Friends
5.0/5
Outstanding
Posted on Mar 5, 2024
my first experience with Ibis Bali Kuta, and it was amazing. From the check-in process until check-out process, all run smoothly. the staffs were so helpful and cater to my need. they set up the room in a very unique way, that I haven't had the same experience from another accor hotel. a bit 'shocking' moment was when I entered the bathroom, there was a welcome note written on the bathroom mirror as if in a horror movie. LOL.
Response from Property: Dear TheXpectoPatronum, We do thank you for the time you have spare during share this stay experience. Really glad that you were enjoying your overall stay with us and was impressed by our team hospitality. Hope that you will have another second, thid and so on stay with ibis Bali Kuta in your future trip. We will really glad welcoming you with another unexpected welcome as your previous stay :). Looking forward to welcoming you back with another pleasant stay at ibis Bali Kuta Regards, Priyatna Widjajasoekma
putra e
Stayed in Dec 2023
Friends
5.0/5
Outstanding
Posted on Dec 27, 2023
This hotel has a good location, near the airport and has a lot of choices for the food around the hotel—just 15 minutes to the Seminyak Area. The room is simple and clean, and the breakfast is also tasty. The staff are friendly and willing to assist with any request.
Response from Property: Dear Putra Yadnya, Thank you for taking your time in sharing this stay experience. Glad to read that you were enjoying your overall stay experience and was impressed by our strategic location. Feel free to let us know should you need any accommodation in your next trip. We will be more than happy in arranging another enjoyable stay for your future visit. Looking forward to welcoming you back at the soonest. Regards, Priyatna Widjajasoekma
kvsn2
Stayed in Nov 2023
Other
1.0/5
Posted on Nov 4, 2023
Being a accor plus did a big mistake by opting this hotel. I will never revisit this property and i will not recommend this hotel. Hotel running with few facilities. If you ask something answer sorry sir we don't have. Other hotels offering with all facilities. I fully disappointed with this property. Accor group should think about it.
Response from Property: Dear Valuable Guest, At first we would like to thank you for choosing ibis Bali Kuta as your acommodation and thank you for your loyalty as you are one of our valuable members. Regret in knowing that your stay was not as expected. We have shared all of our facilities information through our official website. Should it is not suit you, we do regret. However, we will be more than happy having another chance to serve you better in your future stay. Feel free to drop us your future queries soon. Regards, Priyatna Widjajasoekma
Guest User
Stayed in Sep 2023
Friends
0 review
5.0/5
Outstanding
Posted on Sep 11, 2023
Great experince, room is wonderful, service as well. This is my first time as Accor member I stayed for 4 days I received amazing service especially from LILIS reception she’s really helpfull, smiling and efficient. Definitely I will come back. Once again Thank you Ibis Bali Kuta😊😊
Guest User
Stayed in Jul 2023
Couples
0 review
5.0/5
Outstanding
Posted on Jul 30, 2023
Stayed ay IbisBali Kuta for two nights. We got upgraded to bigger room size, with living room inside it. Brrakfast was great enough. Check in was fast snd easy. Location was grrat. A lot of shops and restaurants beside it. Overall, I satisfied to this hotel, especially transit hotel for a night.
Response from Property: Dear meltomb, We would like to thank you first for choosing ibis Bali Kuta during your trip and also for the time you have spare during share this stay experience. Glad in knowing that your stay overall met with your expectations. Indeed we are located strategically nearby many attractive destinations. It was our pleasure also in knowing that you are enjoying your breakfast. Therefore, please have no doubt in staying back at ibis Bali Kuta. We will happily welcoming you back in your future trip. Regards, Priyatna Widjajasoekma General Manager