The Acala Shri Sedana

The Acala Shri Sedana Reviews

The Acala Shri Sedana

Jalan Ancak Sari Banjar Ancak No.277, Nusa, Lembongan, Nusa Penida, Bali, IndonesiaView Hotel Details
The Acala Shri Sedana
The Acala Shri SedanaThe Acala Shri SedanaThe Acala Shri Sedana
Check available rooms for your travel dates
编组 10
We Price Match
1 night

The Acala Shri Sedana Guest Reviews

3.8/5
Good
63 Reviews
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.9
Filter by:
Sort by:
All Reviews(63)
Positive reviews(53)
Reviews with photos/video(11)
Negative reviews(10)
Guest User
The Acala Suite
Stayed in Mar 2024
Friends
3 Reviews
1.7
/5
Posted on Apr 2, 2024
Location is quite in the interiors but property is nice with a good view. Staff is not accommodating at all. We booked our snorkelling tour through them and we had to checkout the same day. still they won’t accommodate for 1 hr extended checkout so we could freshen up once we are back from snorkelling trip. (There are no bathing rooms in the common area/swimming pool area). This is unlike what we experienced in Bali in three other properties. Aircon in our room was not working… the whole night. My breakfast had stale and smelling tomatoes. No apologies or compensation. Overall extremely bad experience for us.
Baabul
Deluxe Suite
Stayed in Apr 2024
Couples
1 Reviews
4.2
/5
Very Good
Posted on Apr 9, 2024
Excellent property and great staff. Only challenge being that the property is infested with millipede, termites and quite a few other bugs.
Bulatovio
The Acala Suite
Stayed in Feb 2024
Couples
9 Reviews
4.7
/5
Amazing
Posted on Feb 9, 2024
Very nice hotel. Amazing view from the pool and the room. The roads are not good around the whole island but the hotel can provide the scooter. The breakfast is okay. The room is big and nice.
Eat.travel.cally
The Acala Suite
Stayed in Mar 2023
Couples
21 Reviews
4.7
/5
Amazing
Posted on Mar 6, 2023
Swimming pool with seaview💙💙 A hotel full of vibe of island life Staff are friendly, always with a smiley face💗💗
Guest User
Deluxe Suite
Stayed in Nov 2022
Other
1 Reviews
1.0
/5
Posted on Nov 30, 2022
AWFUL place, dishonest people. I got injured on my bike ride up to their place - they failed to mention how bad and broken the roads were and totally unfit for motorbike riding. Then with my foot injury they offered me a room down 150+ steps and the entire grounds smell like PETROL - gave me a headache and made me nauseous. They said they add petrol all over the place to remove the moss, but it's highly toxic and unpleasant. In the end I couldn't stay because of my foot injury and all the steps + the unbearable amount of bensin odor that fills the entire grounds, but they refused to refund and kept my money with very ugly manners. Meanwhile my entire holiday was ruined as I had to stay off my foot, out of the water, and prevent an infection on a remote island. These people do not care about the guests - they are really not nice or competent. I don't recommend you give them any business or trust them with your stay.
Anonymous User
Deluxe Suite
Stayed in Nov 2022
Couples
11 Reviews
5.0
/5
Outstanding
Posted on Nov 12, 2022
Hotel is amazing. All stuff was nice and kind. Only problem was weak wifi but acceptable.
Guest User
The Acala Suite
Stayed in Jan 2023
Couples
1 Reviews
2.2
/5
Posted on Feb 2, 2023
The hotel is lovely and the view is also great, but unfortunately that’s about it. The location is really not convenient for anything on the island, and what others say about the road being dangerous on bikes is very true. I found the male staff here to be very helpful and friendly, I found most of the female staff to have a bad attitude. Some people said the breakfast is unlimited… for me I was allowed two plates max (considering one plate could be a single slice of French toast, this is not a good breakfast). The food was fine, but the quantity was really poor. The room was nice. Good view. Good size… but little centipede like bugs everywhere. Hundreds outside and a few coming into the room. Finally I felt like the hotel was taking advantage of its poor location by gouging guests for more money at all possible occasions. The shuttle times are a joke… they do this so that you have to pay for an out of hours service. I booked onto the free shuttle my Finley morning at 10am and because I would have checked out (in order to leave), I was told I am not entitled to the free shuttle and I’m not longer a guest and the cost would be around £6 (£6 to sit on a free shuttle for all the other guests that would be leaving the hotel regardless). Overall, the hotels fine, but their ‘policies’ are all in place to take more money from you and the locations horrible. My advice would be to stay at a hotel on Dream Beach. Same price, perfect location.
Guest User
Superior Room
Stayed in Jul 2022
Couples
1 Reviews
5.0
/5
Outstanding
Posted on Aug 4, 2022
Absolutely amazing!!! Perfect’s views with friendly staffs
JIE
The Acala Suite
Stayed in May 2022
Couples
5 Reviews
4.7
/5
Amazing
Posted on May 21, 2022
I have to say that their service standard is way beyond my expectation. The service is excellent and the staff are very responsive and polite. I forgot to arrange for ferry pick up service, thanks so much the receptionist helped me call the ferry company at last minute. The view from the swimming pool is unreal, best viewing time is during sunrise or afternoon. However wifi is relatively slow especially during peak hours at night, and road to the hotel is super bumpy… but the rest about the hotel is just perfect!
Guest User
The Acala Suite
Stayed in Jul 2023
Couples
3 Reviews
5.0
/5
Outstanding
Posted on Aug 2, 2023
Friendly staff, good hotel
Wangmeilia
The Acala Suite
Stayed in Sep 2023
Friends
7 Reviews
1.0
/5
Posted on Sep 11, 2023
Don't stay! Don't stay! Don't stay! The hygiene here is very poor! The service is not good either! There are three spiders running around on the bed! It’s so scary! It’s so scary! I accidentally broke the glass I used to brush my teeth and was fined 100,000 Indonesian rupiah, equivalent to RMB 50. Then we made an appointment for a car to go to the pier and agreed that the price for three people would be 150,000 Indonesian rupiah, but the woman at the front desk the next day tried to trick us and said it would cost 200,000 Indonesian rupiah and wanted to charge 50,000 more. It’s so ***! ! Moreover, the hotel has no elevator and only stairs, which is very inconvenient! Breakfast is not good either!
Original TextTranslated by Google
ᴊᴀᴄᴋɪᴇ ᴡᴀɴɢ
The Acala Suite
Stayed in May 2023
Couples
2 Reviews
1.0
/5
Posted on Aug 9, 2023
Special rubbish, poor service, discrimination against Chinese
Original TextTranslated by Google
Hanna Chernenko
Deluxe Suite
Stayed in May 2023
Solo travelers
46 Reviews
5.0
/5
Outstanding
Posted on May 31, 2023
I liked it all very much. Nice view from this hotel room
Original TextTranslated by Google
Guest User
Stayed in Apr 2024
Couples
0 Reviews
4.0
/5
Very Good
Posted on Apr 30, 2024
We stayed three nights here. The location is beautiful with the marvelous Seaview. It is quiet and just staff is very friendly. The restaurant manger Parta was amazing! On the front desk, we have to mention Ricky who did reservations and driving to nice restaurants. The food is nice. There is one negative point the bathroom in our room is substandard. There are many centipedes crawling around. This should and could be better.
Guest User
Stayed in Apr 2024
Other
0 Reviews
1.0
/5
Posted on Apr 18, 2024
The worst hotel I have ever stayed in - do not understand the good reviews whatsoever. We had to leave at 10pm because there were rats in our room (holes in the wall in the ceiling and they running around the mouldings) there was over 20 small spiders in our room, bed bugs, we saw a huntsman spider (massive- bigger than a hand) in a room we were offered to move to. There was multiple holes in the ceiling with plasters on them. To top it all off they refused to bank transfer the refund because they would be charged international fees so only offered to send it to an Indonesian bank account (when we are British tourist on holiday) The hotel is in the middle of nowhere - the road is so bumpy with large holes in it driving a moped is not safe. the food was also very bad. The staff at reception did try and help but the quality of the hotel itself was just not okay - we moved to a different hotel and were much happier there.