The Bali Dream Villa Seminyak

Certainly! Here's an improved version of your feedback: Dear [Hotel Name] Team, I wanted to take a moment to express my gratitude for the exceptional experience my family and I had during our recent stay at your hotel. From the moment we arrived, we were impressed by the warm welcome and professionalism of your staff. The room was immaculate and beautifully appointed, providing us with a comfortable and relaxing environment throughout our stay. The attention to detail, from the quality of the amenities to the cleanliness of the facilities, was truly remarkable. While the overall stay was pleasant, there were a few areas that could be improved. The dining experience was satisfactory, but we felt that the service could have been more attentive. For example, when I ordered pizza through WhatsApp, I received a response the next day, which was disappointing. Additionally, there was an incident where I returned to my room after a day out to find it had been left open. Thankfully, nothing was missing, but it was concerning. When I raised this with the reception, I was informed that a technician had entered to check the air conditioning. Despite these issues, we still enjoyed our stay at your hotel. The comfortable room, beautiful surroundings, and overall ambiance made our visit enjoyable. We appreciate the efforts of your staff and hope that our feedback can help improve the experience for future guests.

This property is like a ghost house. No real activity and nobody was in in this neighborhood. The property was extremely dirty. There is no proper AC in the rooms. The bathrooms were stinking. The breakfast included had foul smelling fruits which were cut maybe 2 or 3 days ago along with Vermicelli noodles sticking ( my son piled after eating). The fruit juice was kind of adulterated with water and smelling bad and upset my wife s stomach. We asked for mosquito repellent they gave a used or half burnt coil which had been left open in open and it was not able to stop them. Overall the property was kind of very old and smelling dirty. I had no sleep in the property as it had very negative vibes and I felt like it’s a ghost house. The staff are so pathetic they don’t even talk properly. They behaved so rude. One of the incharge was sleeping on the couch provided for the guests and openly smoked in from of my young children. They seems to be having 2-3 sites with the same name. They are certainly not for genuine families or honeymooners. I booked for two days and I had to vacate immediately the next morning after this unbearable situations in this property. The worst part was when I booked it they charged around 2000 HKD , or 20K INR but it’s extremely expensive for the dirty property it is right now. All the reviews it had were like maybe 10 years ago. Every review on the websites in the last 5 years was negative. I had to fight with the hotel and the trip.com to get my refund as I had to cancel my booking as it’s as an unpleasant experience. Never trust their photos or the reviews on booking websites they are all made up reviews.

Value for money..beatiful resort with great location..staff was very welcoming and helpful

Our stay at the Villa was truly delightful, providing an excellent experience. The serene environment, accompanied by a well-maintained pool and captivating views, created a tranquil atmosphere. The floating breakfast, skillfully arranged by Mr. Hamsah, added a touch of luxury to our mornings, enhancing the overall satisfaction of our stay. The peaceful surroundings and thoughtful amenities make this Villa highly recommended, particularly for couples seeking a romantic getaway. The seamless blend of a quiet ambiance, appealing pool, and picturesque views make it a haven for relaxation. Mr. Hamsah's attention to detail in setting up the floating breakfast exemplifies the dedication to guest satisfaction. Couples looking for a harmonious retreat will find this Villa an ideal choice, providing a perfect blend of tranquility, comfort, and scenic beauty. Our experience surpassed expectations, and we wholeheartedly endorse this Villa for those seeking a memorable and rejuvenating stay.

This place had very good staff when I was there.....very helpful and understanding....very fluent in English....we did not have any problem in communication....we had booked two single bedroom villas....each had a pantry or kitchenette with a fridge and gas stove and cutlery and some crockery..... cleanliness was ok....but there is space for improvement..... mosquitoes need to be taken care of.... breakfast was ok but could have more variety....but what we liked best was the ambience and we could get dinner at late night although we did not order in advance. We interacted with the staff and they were very cooperative specially Bang Hamsah and Andrei......they were very helpful and understanding. Thank you for the lovely stay.... looking forward to visiting again....but with a better breakfast menu.

Our stay was a nightmare. None of the upscale rooms with private pools had functioning ACs. After changing three villas in two nights, the three of us ended up sharing one bed due to non-operational ACs in the other rooms. When we contacted the reception at 8 pm, the staff said they couldn't help since they had left, and the manager wouldn't be back until 9 pm the next day. The breakfast was over by 8:30 am. I strongly advise against using this property.

Extremely bad experience. Very badly maintained. Quality of food - breakfast - Very bad. Services - Very bad, Attitude of staff & Manager - Extremely arrogant. They had No provision for serving dinner. Mosquitoes in the room and outside, Bathroom - Very bad. Poorly maintained property - Avoid. Over all experience - Pathetic.

Nice place to stay

Horribly maintained, overpriced property. The pool, rooms, everything are very poorly maintained. The breakfast experience was the worst - nothing was available - even after request. Its a disaster for vegetarians especially. The staff very not well versed with English and it was extremely difficult to explain them what we needed. We were with kids and it made it bit more challenging to manage. Not recommended at all.