Abyan Guest House

Good quiet place. 10 min by walk to the beach, many restaurants, shops, 24-hours supermarkets around. Breakfast is only rice or noodles with coffee…

I do not recommend, it is very cramped for 12 rooms (24 guests). A view directly onto the wall from several rooms. Low quality services. It is true that the price is also low. There is no place to dry swimwear and towels. Dryers are missing. The room was not cleaned even once in 6 days. Noisy air conditioning is disturbing at night. We should have read the google reviews earlier.

We found the hotel on Agoda and wanted to check it out before booking. The staff showed us a room on the ground floor with a view of the pool which was still available. We had a look at it and decided to book. When we asked where we could get the better price, he suggested booking directly online on Agoda as they offer special deals. When booking I specifically asked if this room was the one he had shown us and he said yes. After booking, he wanted to take a picture of the booking confirmation, which should have appeared on his site immediately. He made us wait 10 minutes to get confirmation from his manager and then told us that the room I had booked was already booked by other guests and that all the rooms on the ground floor were fully booked. The only free space would be on the first floor. The hotel room assigned to us was absolutely not comparable to the rooms on the ground floor. The paint was peeling off the wall, the faucet had previous guests' toothpaste on it, and the TV didn't work at all, not even with local TV channels. The air conditioning was unbearably loud, it sounded as if there was a moving truck in front of the room and we had difficulty sleeping. We left the air conditioning on at 17 degrees for over 8 hours and the room was rarely less than 27 degrees at night. During the day the room was unbearably hot as the AC wasn't really working and the sun was shining directly into it. It turned out that the pool view room we booked had a view of power cables and rooftops and the balcony view was absolutely uninviting. The pool appears clean but the water was full of chemicals that felt like a film between your fingers and the pool furniture was badly stained and was half falling apart. I already had the bad feeling that this “the room is already booked” story was just made up and I was right. Some rooms on the ground floor were still unoccupied late in the evening and still empty the next morning! It’s an unbounded cheek to act as if this room was already booked and to show us a nice room first and then give us the broom closet after booking. We live in Bali and run a hotel ourselves and this is anything but service. We will 100% not come back and will not recommend this hotel to anyone! Since I have now read other Google reviews and the owner likes to claim that it is a fake review when there are bad reviews, I have attached the booking confirmation and a few photos. If you would like to have a pleasant holiday, better book somewhere else!

While I recognize that you can only expect so much from a place that only charges $20 a night, I ended up leaving 2 nights early for 2 reasons - 1) my aircon stopped working and they wouldn't call anyone till after 5pm to come fix it and 2) there was a loud vibrarion sound for most of the day and night - you could feel the vibrarion in the walls, door and balcony banister. It was loud and honestly it made my head feel kind of vibrate-y. The hotel did not refused to refund me for the last 2 nights, despite acknowledfing that yes, the aircon wasnt working and there was a loud vibration sound. The office guy seemed to want to help but was hindered by an unavailable and reluctant hotel owner.

Nice small guest house in a quiet side street but close to lots of nice bars and restaurants and a 10 minute walk to the beach. Staff were very nice and helpful. Really good value for money.

Very clean, very quiet and helpful staff. Just be aware the street to go there is small for a car but ad we were by bike it was not a problem and there was a parking there front of the reception office, perfect for us. We will come back soon!

Better stay away from this place if you dont want to experience the worst service in your life. Attitude is number one which they simply dont have and lack of knowledge how to handle customer needs. My biggest regret ever especially booking this place via That A website